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I encourage all to enjoy the online world; shopping, selling, VOIP, Video calling, gaming and general interest.
· Buy with your credit card (if over £100 and purchased in the UK) and gain protection with the Consumer Credit Act.
· Buy online and as you are not present at the point of sale part of the Provision of Goods and Services Act protects you by giving you 7 days from the date of RECEIPT of the goods to reject them with no reason needed.
· Benefit from the Sale of Goods act wherever goods are bought they must "conform to contract". This means they must be as described, fit for purpose and of satisfactory quality (i.e. not inherently faulty at the time of sale).
If they are not don't accept the fault. Reject the goods in writing quoting the act. Stand your ground and get your rights!
Further detail thanks to the DTI
http://www.dti.gov.uk/consumers/fact-sheets/page24700.html
Do you have a question in relation to an item I am selling or an item that I have sold? Please email all queries to 'rsdetrade@f2s.com'.
I aim to be professional, supportive and responsive to all enquiries.
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