My policy has always been "honesty is the best policy".  I treat customers how I would like to be treated on ebay...whether as a buyer or a seller.  I find people generally honest and easy to deal with, but if issues do arise, I always work with the buyer to solve them to their full satisfaction.  This is why I have an extremely high % feedback record, and a large loyal repeat business base.  Below I have set out some of the unique features of my business, that will delight you as a customer.  So have a look in my shop, there will something that you will fall in love with: 

Fairly priced, high quality branded designer clothing.  100% guaranteed authenticity or your money back + 10% of the value of the auction (note: this has never occurred!).
Outstanding customer service with dedicated email support 7 days a week, with a guaranteed 24 hour (usually 4 hour) response time.
Clear descriptions of goods, hand checked quality control.  What you see and read is what you will receive.
Professional quality photography (I have a studio set-up which delivers perfect colour representation), multiple angled shots, close-up of labels to show authenticity.  I generally take between 6 and 12 photos per suit!
Clearly laid out templates (designed by me) - adapted over the years to supply clear, concise, segmented information.
Fair postage/packaging/handling charges, including FREE POSTAGE when you buy more than 1 item at the same time....you NEVER pay postage twice (when you buy items within 3 days of each other).  So if you buy 10 items from me you pay for the postage on just 1 item!!!  Saving you some serious money!!
LOYALTY BONUS SCHEME - gain upto 20% discount on various auctions / shop items / best offer items when you buy just 1 item from me.  I want to retain my customer base, and hopefully trade with you in years to come.  Look for your voucher in your parcel.
Vast stock of shop only items - where you can browse in over 250 shop categories, viewing hundreds of goods; ranging from cufflinks to brand new suits.  There will be something for everybody...at a price that suits you.
All goods in my shop are covered by my envirable 100% satisfaction guarentee..."if any item is vastly misrepresented, incorrectly sized, or you just don't like it when you received it, then you are entitled to a refund" .  Compare me to other sellers...I am proud of my feedback and customer-friendly policies

• Alexandre (Savile Row)
• Armani (Emporio, Collezioni, Giogio Armani - black label; Mani)
• Austin Reed
• Aquascutum
• Brioni
• Burberry (Burberry, London, Thomas Burberry)
• Canali
• Cerutti 1881 (+ Lanificio F.Ill Cerutti)
• Charles Guy
• Charles Tyrwhitt
• Crombie
• Donna Karan New York (DKNY, Donna Karan Signature)
• Davion
• DAKS
• Daniele Alessandrini
• Dormieul
• Dunhill
• Dunn & Co
• Emanuel Ungaro
• Emmett
• Ermenegildo Zegna
• Gieves & Hawkes (Gieves, No1 Savile Row)
• G Star
• Gucci
• Hackett
• Harvie & Hudson
• Hilditch & Key
• Hugo Boss (Orange, red, black label)
• Helmut Lang
• Hermes
• Iceberg Jeans
• Jasper Conran
• Jaeger
• Jil Sander
• Kilgour French Stanbury (Savile Row)
• Longchamp
• Loewe
• Karl Jackson
• Ozwald Boateng (Bespoke Couture, Oz)
• Marks & Spencer (M&S, Autograph, Sartorial, Limited Edition)
• Pal Zileri
• Paul Costeloe
• Paul Smith (PS, Paul Smith London)
• Prada (Prada, Prada Sport)
• Ralph Lauren (Purple label, Polo)
• Reiss
• Savoy Tailors Guild
• Stephens Brothers
• Ted Baker (Ted Baker London, Endurance)
• Thomas Pink
• Valentino
• Versace (Versace Collection, V2 Classic, Gianni Versace)
• Vivienne Westwood
• Willerby Smith (London)

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