About PythonMusic
Welcome
We are dedicated to supplying our customers with quality musical
instruments and accessories at very competitive prices. We have been in the musical instrument business for 30 years and intend to be for many years to come. So, despite our best efforts we may not always be the cheapest, but we will be around to look after you should something go wrong in the future.
Our products are all covered by our 10 day money back satisfaction
guarantee in addition to the manufacturers 12 month warranty. If
you are not completely satisfied with your purchase contact us
immediately to arrange an exchange or, where applicable, a full
refund.
Checkout Requirements
Please use our automated checkout process provided by MarketWorks.com -
eBays preferred auction management tool. If you are the winner of
an auction you will receive an email with a personalised checkout
link that will guide you through the checkout process.
Checking out is very simple, allowing us to extract your exact and correct
shipping information, take payment in a safe and secure
environment and also ensure your item is shipped fast.
We offer Discounted Shipping on
Multiple Orders.
Please note that for multiple orders discounted shipping rates apply and are
calculated during checkout so feel free to buy more than one item.
Please be advised to checkout to the point of payment straight
away upon the close of the first item, this will clearly mark you
as a serious customer. Once all your items have closed then please
return to checkout to complete the transaction and pay in full.
Non Paying Bidder Policy
eBay takes great measures to ensure its marketplace is safe for buyers
and sellers alike.
When a bidder wins and does not pay everyone
loses.
We take a firm stance on Non Paying Bidders & our process
detailed below is Automated. So only bid if you intend to buy. If
you bid incorrectly then please use 'Bid retraction' which can be
found in 'My eBay'.
Order of events for non-paying bidders: after date of auction close
Day 3 we send you a reminder email to complete checkout
Day 7 we send you a second reminder email
Day 10 you are reported as a non-paying bidder to eBay
Day 13 final reminder sent
Day 14 your account is flagged and negative feedback is left.
Returns Policy
We work hard to bring you, our valued customer, top quality products
at the best possible prices. If however you are unhappy with your purchase please contact us
immediately.
Faulty items will be replaced or refunded in full. Items returned for any
other reason will be refunded to the value of the item not
including any delivery charge.
Please note that any item returned for refund must be in new conditon and include all
original packaging as received.
Should your item be faulty,
damaged or wrongly supplied we will replace it or refund your
money. Please contact us immediately by phone or email and we will
work to resolve the issue to your satisfaction.
Thanks for taking the time to read this. We look forward to being of
service and assure you of our prompt attention at all times.
Customer
Service Hotline: 01372 471597
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