My Promises to Buyers
If you are a winning bidder:
a) I will send you a detailed invoice with shipping and, where necessary, Insurance charges within 24hrs ( usually more like 24 mins!)
b) Your payment will be acknowledged by email as soon as I receive it .
c) I will post your item as soon as possible (Usually within 24hrs except during the weekend) and send you an email with the date of posting, and where appropriate a Royal Mail tracking number (nearly all items in the UK and all items to the Rest of the World will be sent tracked and insured)
( If Im going to be away and won't be able to meet these promises I'll let you know by email in advance)
General Information
My shippingcharges include packing and handling (usually £1 to £2) plus an estimate of the postage. If I have overcharged on the postage you'll get a refund of the excess.
I try very hard to ensure that my items are accurately described with all faults noted. If, in spite of this, there is a fault with your item, then please email me as soon as you can so that I can sort out the problem.
You may pay by Cheque, Postal Order, Bank Transfer (email me for details) or Paypal if you are in the UK. Non-UK winners MUST pay by Paypal or a cheque drawn on a bank in the UK (I also accept direct bank transfer but that costs YOU money! If you want to pay like this I'll send you the necessary details)
Non-UK bidders for China and Glass please note that there is a 2kg weight limit on overseas parcels - this may mean (as it has several times already) that your purchase will come as two or even three separate packages and will be expensive. I ALWAYS ship by Airmail to non-UK buyers - Too many pieces have been broken or gone missing by Surface mail!
Non-EU bidders should be aware that they are responsible for any customs charges due in their country - there are no customs charges withinthe European Union
Business Address:
turner-uk
30 Eastern Rd
Rayleigh
Essex
SS6 7BA
U.K.
Finally - thanks for taking the trouble to read all this - I look forward to doing business with you!
