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Hello, my name is Lori, and I am the owner and President of Victorian Rose Designer Apparel, and I would like to welcome you to my store.
Whether you are enjoying your favorite cup of tea at High Tea or participating in a reenactment, a Red Hat Society event, an SASS match, a Dressage event, a Wedding or other time honored activity or event; you will know that beyond a doubt you have made a custom made purchase that has been made, packaged, and shipped to you with tender loving care. Your purchase is a treasured keepsake that you will be able to pass down through the generations.
Victorian Rose Designer Apparel values each customer and it is our goal to ensure that each customer is 100% satisfied with their purchase. If for any reason, you are dissatisfied with your purchase, you must contact us within 3 business days of receiving your item(s), so that we may work with you to get any issues resolved.
I welcome any questions or concerns you may have about any item in my store or on auction, so please feel free to contact me. I will always answer your question or concern within 24-48 hours (usually before). If you have any questions or concerns or just want to say hello, please email me at lori@victorianroseinc.com or call me at 253-905-3380 and I will be happy to assist you.During shipment, some of our items may settle, so they may require a little fluffing after you take them out of their packaging. Usually just taking the item out of the wrapping will be all that is required. Hats should be placed on a hat stand or kept in a hat box when not in use for the longest wear.
In closing, I would like to take a moment to thank all of my past, present, repeat, and future customers for choosing to shop at Victorian Rose Designer Apparel. Without customers like you, I wouldn’t have a store, so I am eternally grateful.
Always at your service,
Lori
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