What we do?
We sell audio equipment and their accessories with the emphasis on value
for money and we try to give good customer service.
How long have we been around?
We opened our first distribution unit in East London in 2000 and therefore
at the time of writing have been successfully trading for some 5 years.
How big are we?
Audio247 trades from 2 large purpose built warehouses located in and around
London. Having 2 separate warehouses, has allowed us to locate one of
them close to a number of couriers that service the UK distribution network.
What are our plans for the future?
Our business philosophy is simple: give consumers and businesses what
they want, when they want it. We never stop improving our world-class
operation by putting our customers – and their needs – first.
Why are some prices no better than the competition?
We endeavour to be as vigilant and reactive as possible, when it comes
to monitoring the competition's prices. If you phone around/search online
and the hardware does exist at any competitor's store/or on the website*,
call or email us last and we'll cheerfully beat any lower price. All we
ask is that the items you're interested in is brand new and in stock at
any authorised dealer.
* Accredited/ in stock/ delivery charge added
Why are some prices so different?
Some prices are liable to fluctuate due to our commitment to always offer
our customers the best value for money.
Why are we so cheap?
Although we're one of the biggest retailers of audio equipment in the
UK, we have warehouses stacked to the ceiling to keep our overheads down.
What’s more, suppliers regularly hold stock for us in their own
warehouses. All of this means that we can offer you, the customer, a BETTER
DEAL. Further to this, WE BUY BIG, allowing us to negotiate extra discounts
from many of our suppliers - to pass on to you!
COLLECTING YOUR GOODS
You can collect your goods direct from our warehouse in Essex. Collections are available via appointment only and subject to a handling charge. Call us on 0870 350 1079 to arrange a convenient time and quote for handling charges.
TRY BEFORE YOU BUY
Why not pop into our warehouse and take full advantage of our expert advise and demonstration facilities. Demonstrations may not be available on all products.
Demonstrations available on most products on our site, from a simple rope light and speakers to fully automated intelligent lighting and digital sound systems.
Demonstrations are available via appointment only. Call us on 0870 350 1079 to arrange a convenient time.
DELIVERY INFORMATION
UK Mainland Delivery UK Mainland Delivery
If your postcode begins with AB/IV/KW/PA/PH/BT/HS/KA/ZE/PO or you live in Isle of Man/ROI/Channel Islands/Isle of Wight/Isle of Scilly please call to confirm p+p costs. 0870 350 1079
The average cost generally starts at £16.95 for medium sized packages and could go up to £49.95 for extra large packages. But in most cases it would generally cost £16.95.
All the prices include UK VAT and we can provide a VAT receipt on request.
Once your order has been processed and we have received cleared payment, your item(s) will normally be despatched same day. See my feedback profile for testament of prompt despatch.
Delivery to UK & Ireland only
PAYMENT OPTIONS
We accept most major Debit and Credit Cards 0870 350 1079
Please call us for a quick and easy payment over the phone.
CONTACT US
Most normal questions can be answered by reading the Item Description, but if, having read the description, you still need a question answered we are more than happy to help, please call us on
0870 350 1079
WHY BUY FROM US?
We are a recognised and committed eBay seller with OVER 20,000 satisfied Buyers.
We have a dedicated team to help with all aspects of eBay sales, from before, during and the all important after sale moments of your transaction.
We have over 20 years of combined experience in the audio / visual market so you can call us for free and friendly advice.
All goods on sale are in stock and on display for you to hear and view prior to purchase. Call us to arrange a viewing. Bring your own amplifier, CD's, etc. for complete peace of mind.
We are main distributors and authorised dealers of all brands we stock. All goods are BRAND NEW unless otherwise stated. We are a UK based company which means all goods are UK specs and not Grey Imports.
Call us and judge for yourself, we are always happy to help.
0870 350 1079
Monday - Friday: 9am - 5pm
TERMS AND CONDITIONS
Delivery:
1.1 The goods you order will be delivered to the address you give when you place your order.
1.2 Orders placed before 11:00am on a working day will be processed that day and will be delivered as per the requested delivery option provided no additional security checks are required and all stock items are available. (A working day is any day other than weekends and bank or other public holidays.)
1.3 If delivery cannot be made to your address for reasons under the Supplier's control the Supplier will inform you as soon as possible.
1.4 Every effort will be made to deliver the goods as soon as possible after your order has been accepted. However, the Supplier will not be liable for any loss or damage suffered by you through reasonable or unavoidable delay in delivery. In this case, the Supplier will inform you as soon as possible.
1.5 All deliveries will be considered as received in good condition unless you specifically sign as 'damaged' or 'Unchecked'.
1.6 If any part of your order is missing we must be notified within 24 hours of receiving the goods for a valid claim to be made, any claims made after the 24 hour period will not be approved.
1.7 If the goods supplied to you are damaged on delivery, you should notify the Supplier within 24 hours of delivery via “ask seller a question” section or via phone.
Right of Cancellation:
2.1 You have the right to cancel the order at any time up to 7 days after you receive the goods however please note that there will be a 15% restocking fee, and you will be held responsible for costs of returning the goods back to us.
2.2 Except in the case of faulty or mis-described goods, if you exercise your right of cancellation after the goods have been delivered to you, you will be responsible for returning the goods to the Supplier at your own cost. The goods must be returned to the address provided. You must take reasonable care to ensure the goods are not damaged in the meantime or in transit.
2.3 You do not have the right to cancel the contract if the order is for computer software which has been unsealed by you, or for consumable goods which, by their nature, cannot be returned, except where a fault is discovered which could not have been discovered otherwise than by unsealing the goods.
Warranty:
3.1 All goods supplied by the Supplier are warranted free from defects for 12 months from the date of supply (unless otherwise stated). This warranty does not affect your statutory rights as a consumer.
3.2 This warranty does not apply to any defect in the goods arising from fair wear and tear, wilful damage, accident, negligence by you or any third party, use otherwise than as recommended by the Supplier, failure to follow the Supplier’s instructions, or any alteration or repair carried out without the Supplier’s approval.
3.3 If the goods supplied to you develop a defect while under warranty or you have any other complaint about the goods, you should notify the Supplier in writing via the “ask seller a question” section, include your eBay details – Name, Telephone number, User id and item number a s soon as possible, but in any event within 7 days of the date you discovered or ought to have discovered the damage, defect or complaint.
You statutory rights will not be effected.
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