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Why Are We Different:
We offer the savings that you would associate with a national distributor, but as we are a family run business we offer that all important personal touch and we will often be available to answer questions on an evening and over a weekend as we recognise that this is likely to be the most convenient time for you. However, please note that we do not offer a 24/7 service as even powersellers have to sleep!
We do not compromise on quality to save a few pence and so if you are looking to buy from the bargain basement then we will not be your supplier of choice but pound for pound we are confident that you will not buy better.
We Value Your Business:
We recognise that every market place is competitive and so we understand the importance of value for money and excellent service and that ebay demands both!
We strive to answer all questions within 48 hours of receipt and the vast majority much sooner. If we have not replied within this timescale please do not assume the worst as we may simply not have received your message as the occasional message does get lost in the system. Please send a follow-up message.
If there has been a problem with your order we will do all that we can to resolve the matter as quickly and as amicably as possible, but we will need you to help us help you.
We want to be the ONE STOP SHOP for all your lighting needs today and in the future so please keep in touch.
We do however ask that you realise that like any shop of this size if we are to continue to grow and offer our customers more and more choice then stock becomes challenging. We have regular resupply routes, but these do occasionally fall down and so there will be times when orders are not delivered as quickly as we would wish. We do ask for your patience and understanding when this occurs.
If you prefer you can contact us direct at:
brandedlighting@msn.com
Stop Press: We are delighted to introduce our new website, which will be developed over the coming months to complement our ebay shop so why not join our lighting revolution today at:
www.brandedlighting.net
Address: Unit 6, 10 Tything Road West, Arden Forest Industrial Estate, Alcester, Warwickshire, B49 6EP.
Company Registration Number: 6669104
Telephone: 07982462025
VAT Registration: GB865 1636 08
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