Warranties

Any warranties specified in a listing are generally only valid with proof of purchase.  For this reason, we would advise buyers to keep a note of our email address, as receipts aren't sent with items.  Alternatively, please ask at the time of purchase and we can send a photocopy of the original receipt with the item.

All warranties are manufacturers' warranties.  (Not including the 14-day return policy).

Promotional Discounts

All returning customers are entitled to a 5% discount on each subsequent order.  The discount amount is calculated by taking the lowest value order from the last two previous, and discounting the most recent purchase by 5% of that value.

Collections

Collections are by appointment and are usually from a residential address so evening collections are not a problem.  Items are stored in a variety of locations around the Frodsham area, so it is helpful for you to give us at least a days notice to organise your order.