We are proud to be an integral part of the eBay Community. If you are a part of it, be proud too. For it is here that you can see the remarkable world of just everything you fancy. In our opinion, this is the largest marketplace ever in the world. Perhaps the biggest of the big shops in the world. Isnt it a matter of pride that we are a part of it.
We have 10 years of experience in the Sound&Vision industry and we started trading in eBay from 2003. We have found the experience exhilarating.
Our Customer charter
"Being a big fan of eBay, we are here to provide a great customer experience which is prompt, humane and understanding"
We believe that customer is the king and have gone every step forward to keep someone informed. We have never delayed our responses to my customers, but if we do, we keep them informed.
What do we have to provide
You name it, we might have it or be able to procure it. We have a remarkable history of selling in the UK and also worldwide. We have had customer who admires us for our service in Iceland. What did we sell? We sold an exquisite childs silver gown.
We have had a customer from the US who returned a Minidisc player after 2 months for a replacement. Being a business that provides a warranty to most of our Sound & Vision products, we were able to send her a replacement. She was all praise for our service. Here was her valuable feedback. Thanks Noel !!!
 |
|
Off-the-chart top notch A+++, honest and friendly emails, highly recommend...tnx
|
|
Buyer flynho ( 49 ) |
|
25-Mar-05 17:52 |
|
5748861010 |
We sold a Rear projection Television and in fact helped our customer to actually load the large item into his van at no extra cost. This is our promise - Customer service.
We have spent hours explaining to a buyer in the US that it is not worth for him to buy our VCR from the UK and pay a delivery charge of £55. Believe us, this buyer wanted a £10 VCR for a delivery charge of £55. Selling is not our main goal. Customer satisfaction is! Since ebay is a feedback system, we value our feedback as much as our customers do.
So we request all our customers to please leave your feedbacks. To be fair, if your valuable feedback might be Negative, let me know before you put it in, so that we can sort it out and ensure that noone is adversely impacted.
We have sold anything from CD players, Massagers, Ipods, Freeviews, DVD players, Minidisc players, VCRs, Digital cameras, Camcorders, 28" and 32" Televisions to even Rear projection Televisions and our feedback is there for you to verify.
|