I am now an authorised reseller for www.cruisevoucher.co.uk part of Cruise Direct UK, You can check all ebay authorised Voucher sellers by going to their website and clicking on Helpful links on the bottom of the home page.
CruiseVoucher's Terms and ConditionsVouchers are redeemable in whole against cruises listed under the various cruise Itineraries within their relevant section on the site, I.E Gold vouchers within Gold section, Platinum vouchers within the Platinum section of this website and Diamond Voucher within the diamond section.
Vouchers are for 2 people sharing a Cabin, If only one person is travelling there is no refund offered or option to split, Unfortunately Cruise Companies charge a surcharge for single occupancy which makes the cost to us more or less the same as double occupancy.
Cruise Offers published on the website are updated on a weekly basis and during that week an offer can become sold out and we are not in any way responsible if this occurs. Some offers have limited numbers of cabins so please check with sales@cruisevoucher.co.uk prior to purchasing vouchers if you are looking to book multiple cabins on one sailing.
Unless otherwise stated all Gold/Platinum/Diamond Voucher offers are for Inside Cabins, Options to upgrade to Outside, Balcony and Suites may be requested and prices will always be highly competitive. Cruise Lines often pass On free Cabin Class upgrades to customers on under capacity sailings, In this case upgrades are passed on to voucher holders at no cost Bon Voyage.
Unused Vouchers are transferrable for a £10 service charge, once transferred the original expiry date is still In effect and can not be extended.
Vouchers can be upgraded from gold to platinum or diamond or from Platinum to diamond via the website or by contacting Cruise Voucher on number provided on voucher.
Vouchers are non-refundable once purchased we do offer a resale option for customers wishing to sale unused vouchers please contact resale@cruisevoucher.co.uk
Vouchers may be purchased as Gifts, Prizes, or for promotional matters, If interested in buying vouchers in bulk or becoming an agent please
contact us via website for discount quantity pricing.
Booking Contract Standard Information:
Cruise Tickets/Documentation
Tickets are issued by cruise lines approx 4 weeks prior to travel, Late Availability bookings and guarantee category cabins
May have e-tickets or tickets issued at port of departure.
Documentation:
As visa and documentation requirements vary by country and are subject to change, all guests are urged to contact their travel professional, Local immigration office, or the embassy or consulate for each country they will visit on their cruise to verify current entry requirements. It is The guest's responsibility to obtain required visas and other documentation prior to sailing, including vaccinations for infectious diseases.
Travel Protection:
As with all holiday vacations we recommend all guests take out a full travel insurance policy that includes cruise cover.
Service Charges:
Onboard gratuities are additional and with some cruise lines may be automatically added to your onboard account. If you do not wish to take care of your own gratuities please contact the purser’s desk once onboard ship and ask for them to be removed.
Advance Guest Registration:
Guests are requested to complete Advance Guest Registration form
We will either forward documents or guest will be required to complete at the cruise terminal at least two (2) hours prior to the departure time noted on their cruise documents.
CDUL Refers to Cruise Direct UK Ltd trading as Cruisevoucher
Cabins are allocated from CDUL’s group booking(s)/or holding(s) / or late negotiation /space filling contracts on stated cruise sailing.
Once a Voucher holder books and CDUL Confirms to enter into a booking contract, CDUL
may use any of above including late negotiation to supply the contracted cabin, CDUL constantly holds/Monitors said contracts to guarantee that cabins space is not sold out. In the event that all Cabins in the contracted category sell out prior to CDUL booking, The additional cost to book a higher category cabin is at CDUL's expense.
CDUL Will complete contracted bookings No later then 14 days prior to sailing in order to comply with new security regulations. With exception of late offers entered into and agreed with the cruise company in less time.
CDUL will pass on any Complimentary cabin upgrades or if requested allow passengers to upgrade to desired category At a cost of no more then the brochure discounted rate difference between the contracted category and the requested.
Any change to ports of call or change of dates/cancellation by cruise line is completely beyond control of CDUL and is passenger’s responsibility to pursue Avenues for loss recovery with cruise line should this unlikely event occur.
Passengers should ensure they have adequate travel insurance in place to cover their own losses arising from personal circumstance.
Unless stated otherwise all sailings are on a cruise only basis and is passengers responsibility to arrive at cruise port prior to
Sailing. No Internal transportation to/from airports or air transport is provided unless stated otherwise.
All bookings are 100% non refundable and any change of passengers is subject to a £100 handling cost by cruise voucher added to any Cost charged by the cruise line, In many circumstances change of passenger will no be possible.
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