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We source the vast majority of our products from factories and manufacturers direct, cut out the middle man, and pass the savings on to the customer. We sell children's and baby clothing, designer wear, baby essentials and clothing, character wear, Toys, Games, books, stationary and much more!
We pride ourselves on a fast efficient dispatch service, all orders paid for before 12 noon (Monday to Friday), Will be posted same day if possible! (This excludes bank holidays and during postal strikes)
Dispatch times may be slightly longer during the holiay periods.
Returns Policy and Terms and Conditions of Sale:
WE OPERATE A 14 DAY RETURNS POLICY
Only a 7 day return policy is required by law, however we extend this to 14 days for our customers, as we recognize most are busy parents
For most "Buy Now" items, you have the right to return your goods within 14 days of receiving them. However, this right does not apply to certain items such as personalised products, perishable goods and audio or video recordings or computer software which has been opened.
If you wish to return goods using this right, you need to inform us within 14 days of receiving the goods. We will then give you detailed instructions including address to return.
You must take reasonable care of the goods and immediately return them at your own expense by recorded delivery or courier.
We will not consider that you have taken reasonable care of the goods if they have been used in a way or to an extent beyond what would be reasonable when examining the goods in a shop before purchase.
To organise a return contact us via my messages or through email : sales@designerkidsandbaby.co.uk
Faulty Goods / Goods not as described.
If any product we supply fails prematurely due to an inherent fault (manufacturing defect) we will provide you with an appropriate remedy e.g. repair, replacement or refund. Simply contact us to resolve.
If you feel you have received a different product than you ordered, please contact us asap so we can resolve. |
