Designer and practical lights at direct prices. Table lamps,floor lamps,ceiling shades,spotlights,outdoor lights,ceiling lights,wall lights and novelty lights. Megaman energy saving bulbs. All items are brand new, boxed and are made to British and EU standards. Fast delivery and careful service.
We are a long established ‘bricks and mortar’
business who have supplied the largest UK retailers with lighting, beds
and curtain poles for more than 30 years. We now have a dedicated ebay
team who will ensure that your purchasing experience is smooth and
professional from first enquiry to after sales service.
We sell quality products at value for money
prices. We always strive to offer a varied range of lighting and beds to
suit all tastes.
Our Detailed
ebay Trading Policies
Products and Listings
All
listings will describe the product accurately. All our listings do display relevant dimensions of our products within the listings themselves.
All items
will be in stock at the time of listing – we do not list items we do not
have yet!
All
products will conform to relevant UK and European safety standards.
Questions
We will
respond to all questions received during the life of a listing.
Communication
We will
send emails to tell you when you have won an auction, paid for your
purchase and when we have shipped your order.
Payment
We only accept ebay payments via Paypal;
·This
allows you to pay using a debit or credit card or by transfer from your bank
account using echeque.
·This
ensures rapid processing of your order in our warehouse, with reduced errors
in picking and shipping your items.
·Supports
a visible, safe financial transaction with payment protection for both buyer
and seller.
Shipping
We only use
reliable, traceable and fast delivery services. We despatch products within
1 working day of payment using a 48 hour delivery service. We then
only use couriers who can offer a 48 hour delivery service that is web –
traceable and insured. It is not possible to collect from our warehouse
facility.
Undelivered Items
If an item
has not arrived with 1 week of being despatched by us, please contact
us. Where an item has been lost by our couriers we will either send a
replacement product or refund your payment if we have no more stock of
the same item.
Returns
If an item arrives
damaged or incomplete in any way, please let us know so that we can
help. We often have spare parts available that might avoid the need to
return the item.
If you
would like to return the item for any other reason, please contact us
within 7 days. Returns that are not damaged or defective must be
returned at the buyers’ expense. A refund will be made to your Paypal
account as soon as we have received the item back. For our full returns policy please see our Customer Service Page for more information.
Contact us
If you have any problems or queries of any nature we are happy to help. Please note we can only contact people via email. Sorry we are not able to telephone people who have questions about our items due to the volume of enquiries we receive. Please note that we do reply to your registered email address with eBay. People with Hotmail, Yahoo, AOL and any other email provider which has a SPAM filter please check your SPAM folder, as some of our emails to you do get filtered. Please see our contact details below:
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