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Maintained by:
etc...etc...etc ( 4461 )  
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Welcome! We specialise in authentic top brand clothing, accessories, baby goods and homewares including Missoni, Roberto Cavalli, Furla, Agent Provocateur, Duchamp, Maharishi, Dior, Oilily, Sheridan, Quiksilver & many High Street names. One of very few remaining stockists of Oneida Alveston cutlery!
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AboutMe:Generate Template HTML
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This page contains important information about our auctions, including shipping, delivery, insurance, payments, returns and contact details - basically all the stuff that you might need to know, but you don't necessarily want cluttering up the item listing pages!
10 reasons to buy from etc...etc...etc with confidence:
We are an established UK Powerseller
Fast e-mail support available for both sales & after-sales enquiries
All items are stored in our clean, dry smoke-free offices
Items carefully wrapped to ensure safe transit
Full refund offered if you're not happy for any reason
Low P&P charges based on actual cost
Local collection available if you prefer
No surcharges for accepting Paypal
Fast, friendly, efficient & professional service guaranteed!
PAYMENT:
PAYPAL ONLY from outside the UK
Sorry, we cannot accept international wire transfers, money orders or personal checks from non-UK banks. Please also remember that the price you see is the price in British Pounds Sterling (GBP) - this is very different to the equivelant number of dollars, Euros or other currency!
UK methods of payment:
Buyers can use Paypal, direct bank transfer (we bank with HSBC, account details on request), cheques (these can take up to a week to clear) and postal orders. If you intend to collect your items or if personal delivery has been arranged, cash on collection/delivery is the preferred method. Ebay do not allow us to offer cash in the post as a payment method.
Important Payment info:
Payment is normally expected within a week of purchase/auction end, and we ask that you contact us ASAP by completing the Ebay checkout or send an e-mail to confirm that you are a genuine buyer. If you are having any problems paying for your item please let us know as this avoids unnecessary reminders being sent. We regret that we do have to follow up unpaid items in order to recoup Ebay fees - this results in Non-paying bidder strikes and negative feedback, and can usually be avoided with simple communication. Any problems just give us a shout and we'll do all we can to help!
DELIVERY
We don't think that it is fair to rip people off by making a profit out of the P&P charge, therefore items are weighed before listing and the P&P charge is levied based on the estimated actual cost of posting and packaging materials. We sometimes recycle packaging to reduce costs and save waste, but all of our items are well wrapped for safe transit to you.
UK Delivery & Insurance:
Items posted within the UK are normally sent by Royal Mail and a certificate of posting is always obtained in case of any problems. We normally dispatch within 48 hours, however if you are in a desperate hurry please contact us and we will do our utmost to expedite your delivery. Items sent 1st or 2nd class or by Recorded Delivery are all covered by Royal Mail up to 2 - if your item is worth more than this please ask for Special Delivery. All items sent may require a signature on delivery. You are welcome to collect items from Scunthorpe, Brigg or Doncaster to save on P&P costs but please Contact Us first to arrange a mutually convenient time as we have variable opening hours.
International Shipping:
Your item will be shipped from the UK by the British postal service, and will be delivered to your address by the national postal service ofyour home country. TRACKING IS NOT PROVIDED UNLESS ENHANCED SERVICES ARE SELECTED! Items leave our offices on TUESDAY and FRIDAY and the time taken in transit will vary depending upon the destination and service chosen. Airmail usually takes approx 3-6 days to Europe, 4-12 days to the USA and rest of the world. Surface Mail is cheap but can be VERY SLOW - 2-8 weeks for delivery depending how far you are from the UK. A signature may be required for any item upon delivery.
If your item doesn't arrive when you expect it to...
In the first instance, please ring your local delivery office as most 'missing' items turn up there, whether a card has been left for you or not. If not, please contact us, and we will confirm the date that the parcel was dispatched, and when it should have arrived. Often items are held up in transit for reasons beyond our control, and sometimes can take up to a week (1st class), 2 weeks (2nd class), 3 weeks (Airmail), or 8 weeks (surface mail) - these times are from the dispatch date, not the date that you made the payment. We normally dispatch on Tuesday and Friday. We will investigate the whereabouts of your parcel, and let you know the outcome.
HOW TO CONTACT US:
To contact us about this particular item, please use the link provided by Ebay at the top of the item listing page.If you have a general enquiry you can also e-mail us directly at
sales@etc-etc-etc.co.uk
Thank you for taking the time to look through these details, we hope that you found the information you were looking for but if anything is missing, or if we can help in any way please don't hesitate to contact us.
Thanks!
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Praise: arrived very quick, great item A***** |
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Praise: excellent bargain. A BIG THANK YOU |
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Praise: thank you, very professionable e bayer |
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Praise: fast delivery, exactly as ordered, good quick response would recommend A+++ |
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Praise: Excellent service, quick despatch, good item - many thanks |
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Praise: Excellent trousers, speedy delivery A*** |
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Praise: A+++++++++++++++++++++++++++ |
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Praise: Excellent trousers, fast delivery, great price! Very happy Bunny Thank You :o) |
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