My name is Joan. I have been running my eBay nails and accessories business since 2005. We started to whole sell our products to European countries since the year of 2000.

My store, go4beauty was set up by me, and I am a certified Nail Technician. My main goal is to provide quality beauty items at the lowest price. Since the year of 2005, we have expanded from traditional distribution channels to eBay. We use a wide range of suppliers to ensure ample choice as well as excellent prices.

Our latest development starting on Nov 2009, is to dispatch from our UK warehouse to UK and major cities in Europe. The expected delivery time has been improved to 3 to 5 days within UK and about one week within Europe.

My Business address in UK:

18 Skipton Drive
Hayes, Middlesex
UB3 1PL
United Kingdom

MONEY BACK 14 days of return Policy

Our goal is try our best to fulfil every buyer's satisfaction. Pls email us if you have any question. We offer 14 days return policy according to the Distance Selling Regulations. Please contact us via email or message for return authorization. If buyer finds the items is either damaged or not as described, buyer can send us a picture of the items instead of sending the items to save expensive postage. Buyer can also see this 14 days as a cooling off period, we provide "no question ask" money back guarantee as long as the item(s) is returned in acceptable condition.

We believe that all problems can be resolved before leaving negative feedback.

Top 5 questions:

1) Don't want to wait until auction ends?
Click here to visit my store to find my whole product range in multiple quantities !

2) How can I pay multiple items in one payment?
Please do not pay the item one by one. Click the "buy-it-now" you want and then send me a message and I will then combine the items in one single invoice with postage discount deducted.

Alternatively, bid or click the "buy it now" of the respective items. Do not pay for them one by one. Go to your eBay summary page and click the "won" tap on the top left corner. You will see all the items you bought in one page. Click the check boxes of each items on the left hand side. Click "pay now" and it will bring you to the eBay check out page. Make sure the delivery address is correct. Once you click confirm payment, you are all set.

3) What is the total postage for multiple items?
We offer combined postage discount by deducting GBP1.00 for each additional item. Each item has it's respective postage based on weight. The net postage is the sum of each postage less postage discount. In the case of 3 items, the postage discount is GBP2.00.

Please do not pay for the item one by one as eBay can not auto adjust the discount this way. Just hold your payment when you finish all shopping with us and drop me a line to notify. I will then combine your invoices with your eligible discount.

4) How long does it take for the items to arrive?
Delivery should expect 3 to 5 days within UK. Other European countries may take a little longer, normally 4 to 7 days. In fact, we will send out notification to buyer's eBay registered email address when the item(s) is dispatched. Be sure to check your email to find out when the item(S) has been sent out.

5) What if I bought the wrong item and can I just pay for the one I want?
Since eBay charges seller for final commission no matter buyer pays or not, I will need to cancel that properly. So if you do not want the items you have bought, please let me know and I need to file eBay mutual cancellation in order to get the commission refund. Buyer also needs to response to the cancellation that he or she agrees to cancel.