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We have been trading on eBay since 2003, mostly unwanted household stuff and selling of my childhood toys. However, following the recent birth of our second daughter my wife and I have decided to have a go at maintaining an eBay business and so was born our eBay shop J'Namas Toybox. Our first daughter provided the name for us. Unable to get her tongue around the word pyjamas, we thought that her substitute word had a nice ring to it!
Having grown up trading toys at boot sales and toy fairs with my Dad this is the area that I now tend to focus my trade on eBay. My wife says I never quite grew up and she introduced me to eBay when she got fed up of early Sunday mornings on cold wet fields! My own collection tends to focus on Vintage Star Wars – occasionally I find something on eBay that I do not currently have.
We aim to provide an outstanding service for our customers. As far as possible we try to use recycled material for our packaging. Not only does this help to keep our postage costs down, but it is also beneficial for the environment. We are more than happy to combine postage to reduce costs for our customers.
In addition, we aim to dispatch items as soon as possible after receiving cleared payment; after all, the customer wants to receive their goods as soon as possible after paying for them. My wife is nearly on first name terms with the staff at our local post office as she visits nearly every day!! We accept Paypal, Personal Cheque and UK Postal Orders. We prefer Paypal from our overseas customers.
We are not happy until our customers are happy. If things are not right when you receive the item then please do not hesitate to contact us. It does not happen very often but if we have made a mistake we will do all we can to rectify the situation. There is nothing more frustrating than unhappy customers leaving feedback without giving us the opportunity to put things right first.
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