Please take time to read
our Terms and Conditions carefully.
Returns
All our items
are offered with a peace of mind 7 day guarantee should you not be
satisfied
with the item purchased. Returns are
accepted based on the item being returned within 7 days of receipt.
Delivery
charges are non-refundable except where the following circumstances
prevail. Should
any damages be incurred in transit by our designated courier, or any
discrepancies in description of condition missed over and above areas
commensurate of expected use and age then we the seller will arrange to
return
the item at no cost to the buyer and will refund monies in full.
Payment
We
accept all forms of payment excluding
western union and nochex. All payment must be in British pound
stirling. Payment
is to be made within 7 days of
completion of sale otherwise the ebay non-paying bidder programme will
be
activated, leaving the purchaser with an NPB strike against their ebay
account.
Fully
Insured Delivery
Our
goal is to deliver within 21 days of clearance of
payment within the UK.
Remote Uk and overseas locations can sometimes take longer but
we will do our best to deliver
within this timescale. Overseas timescales will be agreed upon
purchase. If you require urgent delivery please contact us before
purchasing to find out if this is possible.
Where
bespoke delivery is requested
this may cost more, but we will agree this with you in advance.
The
service is door to door using an
approved specialist 2MK courier. The
delivery service is ‘one man and a van’. All items
are delivered safely in a
modern vehicle using shipping blankets and secure webbing. The
delivery service provided is fully insured. Items will
be delivered with prior agreement of day and approximate am or pm time
with the
customer. Please note that although our
drivers are always glad
to be of help our delivery service is "door to door" and they are not
obliged to help beyond the doorway, although they are pleased to help
you wherever
possible. For large items customers must arrange for additional help at
their end.
Collection
Collection must take place within 4 for weeks of the sale date unless
there has been prior agreement. Please
note that we
do not have the capacity to store items for customers for more than 4
weeks
without prior agreement. Customers who do not agree timescales for
storage beyond
4 weeks for collection may be subject to storage charges before release
of
items. All customers will be contacted in this instance by recorded
post and email
with the daily storage rate. We reserve this right.
Second Chance Offers –
Call 01249 783260
Please do not enter into a transaction
until you have spoken with us directly
on the above telephone number.
We are aware of fraudulent activity
in the ebay market place and the
steps that ebay are taking to protect
all parties. We request therefore
that where a customer receives a
second chance offer they call us
on the following telephone number
to confirm that this is a genuine
offer from 2MK. Should you be made
an offer by anyone purporting to
be from our company please contact
us directly on 01249 783260
