Lavish Lingerie is a small family run business set up by husband and wife team Mick and Shona. As a qualified fabric technologist with experience in the field of research and development, Shona is ideally suited to judge the quality of the materials used, and the manufacturing methods employed to produce the garments. This knowledge ensures that we will only ever offer the best products for sale, and with Mick’s experience of more than twenty years as a retailer, our commitment to customer service is second to none. Our aim is simple – to give you the customer, exactly what you want.

Payment

 We accept cheques from a UK bank account, postal orders or paypal (overseas buyers must pay by paypal, sorry).

Returns Policy 

We offer a 100% guarantee that if you're in any way dissatisfied with any goods you have ordered we will exchange them or give you a full refund for the items, provided that you return them to us in their original condition and packaging, unworn and unwashed, with all labels intact.

You may return any item for any reason within 14 days for an exchange or full refund, even if you have simply changed your mind.  We will also refund all your postage costs both ways, and are happy to offer this service as so few people take it up.

However, all retuned items must still have their tags attached and for obvious hygiene reasons we will ask that thongs, knickers and bikini bottoms are tried on over your own lingerie - we cannot accept returns on lingerie that has been worn or is returned in a soiled condition.

If you wish to return any item or have any questions, simply email us at lavishlingerieuk@aol.com

Post & Packaging 

We try to charge as close to the amount that postage and packaging actually costs.  We are able to buy packaging materials in bulk, and work closely with our suppliers to keep these costs down as low as possible. We are in the business of selling lingerie not making a profit from postage; hopefully you will see the difference compared with other retailers.