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MACLAIRE-HILLIER EXQUISITE GIFTS
TERMS AND CONDITIONS
WE ACCEPT PAY PAL, PERSONAL CHEQUE, POSTAL ORDER, BANKERS DRAFT AND BANK WIRE TRANSFERS. (Personal cheques take 10 days to clear).
ITEMS SOLD FOR ANY AMOUNT OVER ,000 (one thousand pounds) MUST be paid for by BANK WIRE TRANSFER using IBAN and BIC. Payments must be in British Pounds Sterling (BPS). All bank fees have to be paid by the sender. Our bank account information will be sent to you by email.
We will not use any escrow services, so please do not ask.
WE NOW ACCEPT NOCHEX PAYMENTS. IT A SECURE AND SIMPLE ONLINE PAYMENT SYSTEM WITH OVER 750,000 MEMBERS IN THE UK. CLICK ON THE NOCHEX LOGO TO PAY.

Please remember, your bid is a legal and binding contract, and we treat it as such. Please do not bid if you are not prepared to pay. By bidding you acknowledge you have read and understand all our terms, conditions, shipping and other clauses in our auctions.
All our items are pictured very clearly and are guaranteed as described, and all our Descriptions and Schedules of Condition on each item are written in good faith. If any shipped item is proved by the purchaser not to be as described then a FULL REFUND OF THE ITEMS PURCHASE PRICE excluding outward shipping costs will be made provided that the item is returned in its original condition. We give a 7 day inspection period from the day the item is received by the buyer. Any item that you wish to return MUST have a return authorization number. For your own protection buyers are advised to return any item in its original packaging as well as an appropriate recorded and adequately insured delivery method as we CANNOT be held liable and/or responsible for lost or damaged mail.
Please Note: We are unable to accept returns based solely on colour. We always try our best to present our items as close to the actual colour as possible but the colour does vary with different monitors.
THE PICTURES SHOWN ARE OF THE ACTUAL ITEM SELLING.
We always check items thoroughly before sending and pack very securely. We use the ROYAL MAIL recorded signed for and Special Delivery Next Day in the UK. We use ROYAL MAIL signed for International and FEDEX for overseas shipping. This ensures we have a tracking number and in the unlikely event of it not being delivered we can locate the problem and solve it.
ALL ITEMS WE SEND ARE FULLY INSURED AND MOST ITEMS NEED A SIGNATURE ON DELIVERY.
To help us, you MUST make any special requests at the same time you make your payment, otherwise, we cannot guarantee your request will be fulfilled because it might not get to your order prior to packaging or shipment.
Measurements are deemed reliable, but not guaranteed exact.
We are not liable for any tax incurred, all shipments may be subject to tax by your local Customs.
BID WITH CONFIDENCE WE ARE GENUINE AND WE CARE.
A TRANSACTION IS ONLY COMPLETE WITH 100% SATISFACTION FOR YOU.
WE ARE MEMBERS OF THE FEDERATION OF SMALL BUSINESSES.
IF YOU HAVE ANY QUESTIONS PLEASE EMAIL US AT ANY TIME WE ARE 100% CUSTOMER FRIENDLY. Sales@mikehillier.plus.com



MACLAIRE-HILLIER
Maclaire-Hillier and family have been trading for over 25 years in antiques, jewellery, fine art and giftware. I opened my first shop in 1979 as an antiques dealer, then went into jewellery and art and have evolved into selling the finest items from all over the world from many different cultures including Tibetan, African, Chinese & more!!
We specialise in unique and hard to find pieces and now import and export all over the world. We have agents in many countries who check the items quality, condition and age before negotiating the lowest possible fair price, then they oversee the packing and shipping back to the UK.
In this way we cut out the "middlemen" and buy direct from the dealers and manufacturers in their own country in the knowledge that we are buying the BEST ITEMS FROM THE BEST SOURCE AT THE LOWEST POSSIBLE FAIR PRICE. We then pass our savings on to you.
ALL ITEMS ARE DESCRIBED CORRECTLY, AND ALL ITEMS FOR SALE ARE HERE IN THE U.K. SO YOU WILL NOT RECEIVE ANY UNEXPECTED CUSTOMS CHARGES WHEN YOUR ITEM ARRIVES AS ALL THE TAX AND DUTY HAVE ALREADY BEEN PAID BY US.
After purchasing an item it will be dispatched within 72 hours of receipt of payment (10 working days if a cheque). The package will be delivered by Royal Mail. (If it is a large item we may use carriers).
IF ANY PROBLEMS ARISE WE ARE HERE IN THE U.K. AND WE WILL DEAL WITH THEM IMMEDIATELY.
We agree and abide by the FAIR TRADE POLICY by IFAT (The International Fair Trade Association)
We recognise that each country we deal with is unique and we try and adapt our trading policies to suit the different economic, social, political and cultural aspects of each country.
We will NOT buy from any market using forced or child labour. We pay fair prices to producer groups, and we insure that individual workers receive fair wages.
We in our small way try to change the unfair structures of WORLD TRADE to help create a fairer society. Poverty alleviation is a main objective of our small company.
WE ARE MEMBERS OF THE FEDERATION OF SMALL BUSINESSES.
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