Thanks for taking the time to read my 'me page'
and thanks to all my customers past and present,
i hope you have been happy with the service!
I have high standards with regard to my sales and purchases.
I've been on eBay for almost 8 years now. . I pride myself on
the professional service I offer - if you are buying from me you will get fast,
meaningful communications and quick turn around on your purchase.
If I am buying from you, I will send your payment the day the auction finishes or at longest the day after....
A big thank you to all those who took the time out to leave feedback for me,
it only takes a moment to do, but means a lot!
TERMS AND CONDITIONS:
MY SELLING POLICY:
1. I sell and ship worldwide. Buyer pays postage -
2. I expect to be contacted within 3 working days after the auction and payment as soon as
possible -
3. I ship in the next available post after payment arrives via Paypal/Cashs/Postal order..
or as soon as payment via cheque clears.
4. I will gladly try to combine multiple purchases to try and keep the costs down for the customer
GOODS:
1. All goods stated as New will be exactly that !!
2. Vintage Goods - PLEASE TAKE INTO CONSIDERATION THAT THESE MY ITEMS HAVE HAD A PREVIOUS LIFE AND MAY
NOT BE IN "MINT" CONDITION...HOWEVER MY POLICY IS TO ONLY EVER SELL ITEMS I WOULD
BE DELIGHTED TO RECEIVE MYSELF.
PAYMENT:
1. Please contact me within 3 days of the auction end.
2. I accept payment by Paypal/ Cheque/ Postal Order/ Nochex for UK Bidders, and by Paypal from
International bidders.
3. I Will also accept cash UK£ or US$ with a current exchange rate of £1 - $2...
I will consider Euros but please ask first ...
All cash should be sent registered to prevent any 'misunderstanding'
should it go missing in the mail! I DO NOT ACCEPT MONEY ORDERS
POSTAGE:
1. Goods will be sent 1st class/1st Class Airmail.
If the selling price is under £27 your parcel comes under the limit of standard compensation,
2. If the selling price is above £27 it is strongly advised that you the buyer opt
to pay for an enhanced postal service
(Special Delivery/International Signed For) as in the event of a claim, without these methods, you
will lose any amount over the standard compensation of £ 27.
3. Claims made will not include your postage costs as our Postal Service do not compensate for these.
4. I am not responsible for goods that go astray after they have
left my possession but I will do all I can to help track the goods
down or get compensation from carriers.
RETURNS:
1. In the event of a return the BUYER is responsible for the return postage costs.
2. RETURNS WILL BE TAKEN WHERE THE DESCRIPTION IS IN ERROR ONLY!
3. Problems? - I am not perfect, merely human, and once in a while i may make a mistake..
If you have any concerns
with my service or my products please dont hesitate to email me ...
FOR YOUR BENEFIT:
1. If you have any questions please ASK BEFORE BIDDING not after the auction ..Do not assume anything
!!!!!!!!!!!
2. I hate giving BAD FEEDBACK but will when forced to, as feedback is there
for a reason, to help others assess their trading partner. I pride myself on leaving fair feedback
and do not use it for retaliation or vindictive reasons.
3. Once your item arrives in satisfactory condition, please leave positive feedback and i
will do the same for you.
4. If there is any problem with the item, please don't hesitate to send me an email...
I hope all my customers will
be happy with their purchase.
Note: if you leave me negative feedback without contacting me via email to resolve any dispute, i will treat your
action as the final resolution to the case.....There are very few problems cannot be resolved.. :o)
5. ALL OF MY AUCTIONS ARE SOLD AS-IS DESCRIBED AND PICTURED ONLY.
I EXPRESS OR IMPLY NO PRODUCT GUARANTEES,
ONLY THE ACCURACY OF MY DESCRIPTION. ALL ITEMS SOLD ARE FINAL........
6. Please email me @ mamabearsvintage@aol.com if you would like to find out more about any negatives or
neutrals i may receive. I have nothing to hide and will happily share my
experience with you as the feedback area does not allow enough characters to
detail incidents correctly.
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