 Shipping
We try to ship all orders the same day and most orders ship within 24-48 hours. We ship every day Monday through Friday. We ship most orders with USPS and other methods are available
International Shipping
We ship to most European countries. We ship to Canada only via global priority mail or EMS. All orders over $50 require insurance. We accept Paypal or BidPay, as well as credit cards through a secure website. We will send you an invoice with shipping details or options.
Combined Shipping
we are pleased to combine shipping whenever possible but kindly ask to have all items paid at once. All items won within 7 days are gladly combined when paid together. An e mail with the items purchased or a completed checkout through our checkout link is appreciated. We appreciate some want to pay for their items immediately but please do not make your own shipping prices as often it is more work to contact you later if it is not sufficient shipping paid or if overpaid and we need to partially refund.
Insurance
we highly suggest and strongly recommend insurance as the USPS is great for the low costs we pay but seems to loose about 1 out 1,000 packages and we are not responsible. Orders over $50 require insurance.
Damaged items
we do our best to pack all items and have a full time professional shipping department. In the unlikely event of a damaged item please contact us immediately and save all packaging. Items not insured and damaged in transit our not our responsibility if packed properly.
Payment Terms
We accept paypal of all types in US dollars only (including Visa, MasterCard, Discover, American Express, eBay Anything Points and e-checks). Any E checks will be held until cleared as per paypal policy. Orders over $50 will require a confirmed address and in certain instances we will ship to a non confirmed address but request both confirmed and shipping addresses clearly noted.
We accept bank checks, and all types of money orders.
Payment is due and kindly appreciated within 7 days. If this is a problem please ask before bidding.
Non-Paying
We try to keep the lowest prices possible and work with all buyers but have had too many non payers and all non payers are reported to e bay. If there is a legitimate reason and we still have stock of an item we will remove a non paying notice within a reasonable time.
FAQ
Do you accept returns?
We do not accept returns for health reasons. We are not the store who works on high profits and guarantees you satisfaction. We do guarantee you the item as advertised and any errors will gladly and promptly be corrected. Any shipping costs for returns will be reimbursed and we will give instructions for return shipping. We are a platinum power seller and have many loyal customers and customer satisfaction is our goal.
Should I contact you to check on my order?
Please allow sufficient time to allow your order to get there before asking. We are also hoping to have a link e mailed with tracking very soon.
How do you handle feedback?
We are pleased to leave feedback either once left for us we have an automated program that is updated regularly to reciprocate. We also are pleased to leave feedback upon your e mail that the item(s) have been received and our job is complete and you are satisfied. Please contact us before leaving any negative comments as a courtesy as most problems if any are easily solved
Do you accept special requests?
We are glad to check stock for your favorite item but it may take a few days to reply.
Can I email you offers for an item?
Please do not e mail us with an offer for an item listed as you would not do that in a reliable store as well.
Can I ask you about wholesale orders?
If you have a request for a quantity order or wholesale availability of an item we do welcome your requests.
How accurate are the item descriptions?
we do our best to state accurately and clearly the item and condition. All items are generally new unless stated but often items do have some minor deficiency as no box or a slight dent or scratch and we try to note this whenever possible. Please do not ask for a sealed one or new one when it is not in the description as well as the date it was manufactured. We always suggest checking the item in a store when it comes to color or at least a website as pictures and monitors are not always accurate and do vary. Any expiration dates will be noted if applicable and most cosmetic items, as well as creams or treatments still do not have expiration dates and we cannot check every single item. If you see an error in our description your suggestions are always welcome and appreciated as it is not possible for us to know every item we sell.
Do you give advice on how to apply make-up?
We are not the make up experts and do not offer advice, suggestions or professional counseling of any kind. We are not responsible for the use or miss-use of any item and any description or application on the auction is from the manufacture. We strongly suggest you see the cosmetic experts in the store to see and try the items before purchasing as we too want you to be satisfied.
What are your office hours?
We are here Monday through Friday from 9AM to 6PM and usually longer. We do not answer e mails on the weekend or major holidays.
How can I contact you?
Please e mail us at cinby2@prodigy.net. When sending e mail about an order or an item please remember to include any necessary details like the auction item #, date won or paid, how you paid. | 
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