To provide this best value on Blank
Media RS Shop has adopted the below policy.
The failure rate of blank media is very rare. Hence it is unlike that a
disc is faulty.
Most problems with blank media are due to hardware and software
compatibility
issues.
Hardware and software can on most occasions be corrected by firmware
updates.
Please read info on firmware.
The software program used to burn media can also determine a sucessful
burn. For
example may work fine with nero on your system but with another
software.
The variables that can affect the burning process are numerous, ie
being
connected to internet or even having your screen saver on. Please read
my Top Tips
list for successful recording.
To keep costs down we will only accept media back if it is faulty, but
not if is
not compatable with your system.
To help determine if media is compatable RS Shop will try to list
smaller
quanities such as 10's so you do not need to purchase a full spindle of
50 or
100 only to find it is not compatable with your system or player. Also
we will
try to list media in our try B4U Buy section were you will be able to
purchase a
number of different media in one listing.
Firmware
What is Firmware?
The firmware of a CD/DVD writer acts as the control centre for the
drives
operations. It is a set of instructions to tell the hardware of your
burner how to
recognize media, strategize the writing, at what speed and how to read
your media
disc. Without the firmware your burner does not know how to behave.
Why update firmware?
These updates are an improvement from the drive manufacturer to improve
quality
of reading and burning and may also increase reading and writing speed
of the
writer.
The biggest reason to update your firmware is to support newer media.
As new
media becomes available, support for it is implemented in the firmware.
The
firmware determines the best parameters for a piece of media, and then
continually monitors the burn process to ensure the quality of the burn.
How often is firmware updated buy manufacturer?
This depends upon the burner, downloadable firmware upgrades may appear
as
often as every month or as infrequently as once in a drives lifetime.
Which manufactures are likely to keep
their firmware updated?
The most proficient and expedient about firmware upgrades are the ones
that
manufacture the drives themselves:
Such as AOpen, BenQ, LG Electronics, Lite-On, NEC, Pioneer, Plextor,
and Ricoh.
If your drive is not from one of those companies, then chances are the
company
is "rebadging" drives, meaning that it's selling a retail package of
hardware
that's manufactured by another company.
Among the re-badgers out there are companies such as Alera
Technologies, I/O
Magic, Iomega, Memorex, Pacific Digital, and TDK. And often, if a
company
doesn't make the drive itself, it tends to be less diligent about
providing
firmware updates.
This procedure can irreversibly trash your drive if it goes wrong, so
don't
attempt it unless the manufacturer recommends it.
Some new drives can be setup to update the firmware automatically via
Internet,
this software would be provided with drive when purchased.
If I update my firmware does this
guarantee that all blank media will
work?
There is no guarantee that updated firmware will cover all blank media.
However in most cases a firmware update resolves any blank media
issues.
Top
Tips
Below is a list of several things that
you can do to improve the
quality of your burn . If you want to help other ebayers you could use
the feedback section to provide info on the system you are using. You
are free to leave feedback as you wish.
Others may find it helpful if can include Make, Model, Firmware version
of burner, Software used, Operating system ect.
For example
Pioneer, DVR-108D, v1.10, Nero, XP, A OK
Tips for successful recording
1. Don't use your PC for anything else while recording on Blank Media.
2. Disable any screen savers.
3. Disconnect from the Internet.
4. Close all running programs.
5. Find a reliable source of blank DVD and Cd's and stick with it. Find
a
product that works with both burner and player.
6. Don't use the maximum write speed of your drive. Dropping down a
couple of
notches as this can increase reliability.
7. Make sure your recording software supports all the features of your
drive.
8. Don't write files directly to the disc. Always create an image on
the hard
disk first, then record that to a disc.
9. Check if it is possible to update the firmware inside your burner
with
software downloaded from the manufacturer's website.
10. To make a media that can be played, make sure you choose the option
in your
recording software to 'finalise' the disc.
All unopened unused media is
returnable within 7 days of receipt.
Buyer is to pay postage for return and insured postage is advised.
Faulty media is returnable within 14 days of receipt. Please
note if media
is not compatible with your system this does not make media faulty,
media will
be tested on return. If found to be faulty return postage and payment
costs will
be refunded in full. If discs are not faulty then no refund will be
issued and
payment for return postage will have to be paid to have discs returned.
This policy is in place to allow a fair return for faulty media and to
allow us
to provide best possible prices on blank media for all.
)
