|
25-Nov-09 21:06:16 GMT
We Accept Credit Card Payments Via
Click
Here to see my
Other Auctions
See
why our customers
keep coming back
|
Welcome to Savings!!
SaleGalaxy was brought to offer you name brand
equipment at unbelievable savings without
compromising on quality. Why buy "new" when you can
get the same equipment in factory refurbished for up
to 50% savings without experiencing any difference?
Manufacturers are extremely assured about their
refurbished products and offer the original warranty
from 90 days to 2 years. Statistics state that
consumers who have already purchased a factory
refurbished item will never buy "new" again. So why
not become a smart shopper?!
Here are some frequently asked questions and
statistics:
Q: What is considered factory refurbished?
A: There are lots of things that can label items
factory refurbished. Some are so frivolous, it
laughable. But because consumer laws prevent
manufacturers from selling anything considered factory
refurbished as "new", the second consumer gets the
best deal.
Here are a few examples:
-
Most major retail superstores offer a
30-day money back guarantee on their
products and there are those consumers
that just simply take advantage of that.
These items are returned to the
manufacturer, inspected and repackaged
like new.
-
Items where the box or casing was
damaged in shipment which are returned
to the manufacturer.
-
The item was returned to the
manufacturer because of a slight defect.
The part that was defective was replaced
by the manufacturer, tested and then
repackaged just like new.
-
The item was returned because of a minor
cosmetic blemish on the casing that was
corrected.
-
Demonstration units are also considered
factory refurbished. These units are
inspected, tested and repackaged.
-
The box was simply opened. That it!
-
Brand new overstocked items are also
labeled factory refurbished.
It is impossible to know the history of each
item, but for whatever reason the unit
gets labeled factory refurbished it is
inspected & serviced by the manufacturer
then tested and repackaged to meet
original product specifications. All
merchandise is warranted by the original
manufacturer.
Q: Why should I buy refurbished equipment?
A: Refurbs save cash! Why hesitate getting the best
value by getting the exact same equipment, with
original manufacturers warranty at a much lower price:
-
If you couldn afford that expensive item
till now NOW you can with a factory
refurb! And still get the same performance
& warranty.
-
Refurbished items have a much lower
defect rate. From 10 units that come back
for repair only 1 is usually a factory refurb,
because refurbished units are tested
before they are sold.
Bottom line, if all the benefits of buying a
refurbished product are the same as a new one
even the warranty, the only "drawback" you
would notice is probably a little label on the
outside of the box So,
think again, Are you shopping smart?
Q: How Can I Pay for my Order?
A: You can pay for your item online with a credit card. Please use the services of
Paypal.com, or Bidpay.com. You can also send a US money order to:
Salegalaxy
6530 La Garita Dr.
Rancho Palos Verdes, CA 90275
IMPORTANT:
You always must include your eBay name and auction number with your payment. Failure to include this information will delay your shipment.
Q: Is it Safe to Pay by Credit Card with
Paypal, or Bidpay?
A: Paypal, or Bidpay are fully equipped with a secure server for all online
transactions. All transactions are encrypted using SSL Encryption. All credit card information that is stored is stored encrypted on their server. It is safer to pay with these services then to send your credit card number over e-mail or give it over the phone.
Q: What if I Do Not Want to Order Via the Internet?
A: You may place your order by mail Send your order to:
SaleGalaxy
6530 La Garita Dr.
Rancho Palos Verdes, CA 90275
Q: Do you accept personal checks?
A: Yes, we accept personal checks, Money order, US postal service check or a cashiers check. We prefer if you
pay with a Money order or US postal service check.
Q: Do You Ship Over Seas?
A: The only international country we ship to is CANADA Please see the Auction site for the exact shipping cost to CANADA.
Q: What is Your Policy on Returns?
Non-Defective Returns
You can return any item purchased at salegalaxy within 15 days for a refund.
As long as the item was not opened and used and is in original manufacturer
packaging. Shipping and handling costs will only be refunded if the return is due to our error. Any returns found to be non-defective are subject to a restocking fee of 15% and all non-product-related fees (shipping, transaction and insurance) are not refundable.
Defective Returns
Should your item require warranty services or is missing parts, please first contact the warranty service provider listed in the Warranty section of the product description (The manufacturer is the warranty provider). If you experience any problem with the manufacturer you can contact us at salegalaxy@aol.com and will make sure your item is corrected or replaced to your complete satisfaction.
Q. What if my item does not work or is missing a part?
A. Technical Support
In our experience, many problems can be resolved with the assistance and technical expertise of the manufacturer. See your manual for the manufacturer tech support phone number. If after contacting the manufacturer the product is not performing to the specifications, please contact us at
salegalaxy@aol.com. We will help you resolve the problem to your complete satisfaction.
Q: How Do I Contact SaleGalaxy Customer Service?
A: Please feel free to contact SaleGalaxy Customer Service at
salegalaxy@aol.com. Customer service will get back to you within 48
hours (Monday through Friday, non-holidays) with an answer.
Q: What is the normal delivery period?
A: We ship from three locations, California, Illinois, and Florida. We try our best to ship from the nearest location to you so you will receive the package quicker. Most orders will arrive within 2 to 10 days of date of placement.
Q: Should I have my order delivered to my office or my home?
A: If possible, it is better to have your order delivered to your place of business because business deliveries are faster and easier than home
deliveries. If you want your order delivered to your place of business, please be sure to include all of the requested information on the order
form so that the products are delivered directly to you.
Q: What is the advantage to eBay shopping from SaleGalaxy?
A: Our auction site offers you convenience, low prices and a wider selection of items than are available at other eBay sellers. You can save
time by shopping with us and save money too. Quite often the latest computer items will appear here first because the technology is so much quicker than printed advertisements. During holiday seasons, we will offer
a wide array of gift items that you can select without having to drive to a mall and fight the crowds to hunt for that unique gift for friends and
relatives. We will always have a good selection of items.
We give the best customer service and most importantly we are very honest dealer please see our
feedback.
|
|
)
)
)
)
)
)
)
) 
