|
Hello, welcome to my “about me” page! Just a few things to mention:
Do not use my photo’s or text in your listing EVER, image theft isn’t allowed and if I spot it I’ll report you, please check out the below link for more information:
http://pages.ebay.co.uk/help/policies/vero-image-text-theft.html
My recent negative feedback (oh the shame…) but no seriously, read about it below (if you wish…) I am not happy ‘bout it.
I am a huge fan of Lego and obviously at any one time cannot list everything I have, so if you’re after something in specific, let me know and (if I have it) I’ll list it for you.
I wanted to keep this page all light and fluffy, like I live in London, I collect cats and rabbits…. Maybe I’ll update it with some fascinating facts about me one day?
I keep to the book as far as selling goes, I try and describe things the best (and most honest) way I can and I try to get them out as quick as possible. You will not be disappointed with dealing with me, even the below case could have been avoided.
Ok, my ‘about me’ page is starting to look like a blog on myspace, although I don’t do myspace… so, I got a negative feedback, I thought I’d just quickly run over what’s happened here, as I think the buyer has been an idiot. The buyer (Wizzywuzzer) bought a Han Solo mini figure, I posted it, he got it, then I got:
BEFORE I LEAVE FEEDBACK, COULD YOU PLEASE EXPLAIN WHY THE FIGURE WAS SUPER GLUED TOGETHER AND LEGS / HEAD WOULDN'T MOVE. ONLY THE ARMS MOVE. THIS ISN'T IN AN UNTOUCHED "AS NEW CONDITION, ONLY HANDLED FOR TAKING THE PHOTO" AS DESCRIBED IN THE LISTING. I AWAIT YOUR RESPONSE.
WIZZYWUZZER
Ok, so big capital letters and his ebay id (why do people do that? This isn‘t a chat room), a negative feedback threat, I responded:
Hello Wizzywuzzer,
Sorry to hear that. I literally took it out a packet, photographed it and listed it. Send it back to me and I'll refund you and will have to request a refund myself from the seller as due to the number I sell, I never had a chance to check it that closely. Again, will refund when I get it back, apologies for this, best wishes,
My name. (my real name)
I never heard back and then:
Negative feedback received:
Item all glued together! enquired about this when arrived but no communication!
So I left:
CHECK YOUR MESSAGES, IDIOT - SCUM
Ok, I was a bit harsh with the scum line, I was annoyed… but you have to ask yourself why on Earth would I not reply? How can I sell the numbers I do if I don’t reply to buyers? Is communication a problem? Of course not, look how eloquently I’m writing, I’m like Oscar Wilde today! But this buyer wants to put in his explanation marks (try to sound decent, as though he has a personality and was wronged, both of which are untrue) in his feedback and make out that I ignored him which is blatantly incorrect. I bought 30 figures from a dealer and that one wasn’t perfect, although I never received it back so I’m taking the buyers word for that. I run this show on my own (although I love the sellers who write “we don’t accept” and “we are…” since when is I, we?) Point is, I work darn hard for everything I get. I only have one pair of hands (so for those of you who thought an octopus was writing this…) and so much time allotted to eBay per each day and when there’s a problem of course I respond. If there is ever a problem, just get in touch with me, be civil (don’t act like I’ve just burnt your house down) anyway, I thought I’d explain my side of it.
I should also add that I use aol, sometimes messages from aol (and messages sent from eBay) to hotmail get delivered to junk mail, so hotmail users always check your junk messages in case there’s one there.
Ok, that’s the end of my about me page, fascinating (well it’s better than some I’ve seen…) and I hope that I’ve been clear here. If you’ve read it all, I think you should consider doing something more productive with your time! ;) Any questions about any of the items I have for sale, just get in touch.. oh and non paying winning bidders, seriously don’t get me started…
Silas21lion. (26 March 2007)
30 March 2007 (update)
Well, I didn't think I'd update this quite so soon.... BUT, darn it, a second negative feedback and I swear your honour I'm dealing with thickos.... now, a buyer (in america) pays 99p (that's ninety nine pence, that's... how you say, not a lot of money...) for two vintage Playmobil figures (which are worth at least 2.99 each, but the bidders were away that day...) anyway, I put them in a decent proper jiffy envelope, posted them and I get an e-mail from the buyer telling me that one of them was damaged in the post. Ok, that's not good, but all things considered, when it happens to me (and i buy a lot of things...) I simply complain to the Royal Mail as they're responsible for the care of delivery of items in the mail (and yer most of the time i get something back, cause i write real good complaints... no really i do!). See, they were protected and as the buyer even e-mailed to say, "I suppose if a postal worker steps on the envelope, they're going to break", now I'm not going to start posting the figures in steel boxes.... either way, there’s a negative feedback from a spinster in mid America over a tiny amount of money and look I know that the vast majority of us eBay folk are decent and thing and I really should update my 'about me' page with some stories of, the buyer paid quickly, left great feedback, was a real star.. but to all the decent eBayers, that goes without saying, I'm just updating this to say, there’s levels of tedium that I don't want to get into and '9202emily' you are one of the most tedious people I've ever had the misfortune of encountering.
Now if you're reading this thinking, oh Silas21lion (that’s not my real name...) you should've given tubby 50p... look after Paypal took their cut, I was only left with 50p (if that), besides she should've complained to the USPS as someone damaged it and the figures had sufficient protection (if they didn't, explain how the others arrive safely?) point is, buyers it isn't easy selling (yer i make it appear so, i'm good rite...) but, there’s eBay fees, Paypal fees, postage costs, time, etc and that’s what we deal with... now when you post something, you do take care that it arrives fine and that's what I always do, that’s what I done, in this instance it got damaged, if it was in a metal box, it probably would've done, a bit of fate comes into play… if I received something damaged I’d objectively look at it, the first question would be, did the seller cause the damage, like was it damaged before they sent it, or was the damage caused in transit, if it was the latter, there would be NO way that I could blame the seller for this (unlike an idiot who has yet to even attempt to sell anything on eBay…) gee, like apply some common sense here (although apparently its not that common..) I did everything right, unfortunately I’ve sold to an irrational individual who even had the nerve to e-mail me before leaving negative feedback to tell me it wasn’t my fault, so I get blamed for something I never did. How decent of her, what a total charmer, you know I care a lot about how I conduct myself (but hopefully you can see that..) and two negative feedbacks in 2 weeks is bugging the hell out of me, the first one I’m annoyed about as it’s unfair, this second one is simply malicious. So under my selling preferences I’m now blocking idiot buyers, ok I wish it was that easy, anyways….
So how you been? I’m not sure if anyone reads these pages? Anyway, if you have, fascinating wasn’t it…. Now, get back to my listings and buy something damn it! ;)
18 November 2007 (UPDATE)
Hello, things have been mighty hectic at Silas Towers of late, eBay have taken away my 'power seller' status which in all honesty I could care less about, this is a 'hobby' and when eBay originally gave me the title it made me think that I had to commit more time to this and try even harder to be good, when I was already good and have continued to be so, so really its not a biggie and if you think some eBayers can be pedantic you really are yet to deal with the powers to be at eBay... anyway, in my experience some sellers who have 'power seller' status do not deserve it and the vast majority of the best sellers I've ever dealt with on eBay don't have the title and probably had more class than to except it when offered it. Anyway, I learnt the hard way, my advice would be to treat eBay as a hobby, be honest and treat others like you yourself would wish to be treated and you won't go wrong. This is my buyer and seller survival guide, using eBays all new improved (cough, cough) feedback system to help give you some pointers, assuming you are not a 'business seller' and you're doing eBay in your spare time, you have a job, you have a life outside of this, you're not primarily concerned with making this a full time gig, so:
"ITEM AS DESCRIBED" well, if you take my advice with 'always be honest', that should be covered, always be honest with your descriptions, if something ain't right say so. i recently got a neutral feedback as the buyer thought i had told an untruth, I said an item was in excellent used condition (which it was) and she e-mailed me to say it wasn't in a sealed packet and she was expecting a brand new one and ok, shes a newbie and i couldn't even be bothered to leave her a neg for being a dummy (inaccurate discription... sorry einstein)... now buyers ALWAYS read the item descriptions. again, looking through various listings (certainly relating to star wars lego minifigs) you'll continue to see the word 'magnet' mentioned in the description, not always in the top part of the listing either (pls note, virtually never mentioned in the title, very misleading and eBay take zero action with this... i trust sellers who mention its a magnet in the title, in my view they're playing fair) ok so what this means is in effect you'll be buying a magnet, not an original minifig, a copy, which does have a value 'but' on average you should expect to pay half what the 'original' minifig is worth. eBay is FLOODED with MAGNETS, with misleading titles, personally as a collector I don't like them, almost without exception EVERY MAGNET minifig listed on eBay is massively over priced.
COMMUNICATION: now, this one confuses me, what are you meant to do, assuming you have a job, a family, a life, are you expected to start writing to someone when you haven't even e-mailed your Dad recently? I personally couldn't believe that eBay put that in their feedback options, if you sell something and its been paid for, well post it off, don't feel like you have to start e-mailing the buyer to let them know the 'status of their order' who are you? Littlewoods? They don't even do that! Why are they (eBay) trying to turn private individuals into thinking they're corporations? I assume that the majority of eBay folk have good jobs, that they have a life and are literate (well in most cases...) and a certain level of common sense and therefore can work out that the seller is dealing with the 'order', again my own preference is very little chat, don't get me wrong... I'll answer any question (can you pls ask the kids to stop asking for help with their homework...) but seriously, when I buy something and the seller e-mails me more than three times to keep me updated.. I'm tempted to leave a neg for boring me... good communication for me is when the seller writes my name and address correctly and it arrives, or answers a question when asked... to get less than, or to give less than 5 stars on this box is silly, although 'business sellers' have different obligations, but overall its a big fat huh.. oh, nearly forgot, what's up with the sellers who keep e-mailing to say 'can you leave feedback' I never chase that up, I assume you're either completely gutted and will never buy anything from me ever again, or you're so ecstatic with the purchase that you haven't had a chance to leave feedback, either way approx 40% of my buyers have never left feedback and even the repeat buyers don't always leave feedback.. its cool, I assume they have other things to do and are not necessarily thinking that eBay is the main thing in the World (which it isn't)... as a seller, I ONLY leave f/b once its been received, when things are busy they'll be a delay in me leaving your f/b 'but' I always do.
DISPATCH TIME: Now as a seller, when its been paid for... try and get it off when you can you can, remember 'when you can', I've recently started a new job and the latest orders have been delayed as a result, I've apologised to the buyers but I simply could not get to the P.O. I'm now considering on larger items only posting once a week (the minifigs are easy, i can get them off right away) BUT when I started on eBay it started running my life, this should NEVER be the case (remember business sellers have different obligations) but you as an individual are doing this as a HOBBY, eBay is meant to be FUN (no seriously... stop looking at me like that...) it is and it can be, the fun stops when you start paying too much attention to these non important things. I assume that everyone I deal with is decent (until proven otherwise), slight delays are to be expected.. we are dealing with ordinary people, that's what's cool here... so if it arrives 5 stars straight away, that's if it arrives the next day or within 2 weeks, 5 stars... business sellers are under different obligations.
POSTAGE AND PACKAGING CHARGES: can NEW sellers please weigh their items before listing the p+p charges, the reason I say this is because I often see too low p+p charges, you'll see a listing where the seller is pretty much offering you something in effect for FREE, they'll send it to you, at a huge loss, after eBay fees and postage (and another cut if they accept paypal), they've ended up losing money and in effect selling their item for less than ZERO and actually giving you the buyer the item for nothing... in these cases its silly to try and sell something on eBay, take it to your local charity shop. remember if you start your listing at 99p, expecting it to be bid up, the reality is that it will be sniped in the last 25 seconds (the majority of auctions are only bid on in the closing minutes) and the majority of auctions fail to sell. there is no point selling at a loss, just to sell something on eBay, if you're willing to take 99p for something, the time it takes to deal with it is far below the minimum wage, therefore you really are better off taking the items to a charity shop. seriously look into eBays fees before listing anything, you will be surprised, that 'grab a bargain' line really should be in many cases 'exploit someone's ignorance', sad but true. now what about too high p+p charges? now common sense REALLY has to be applied here, if you see a listing and the p+p charges are clearly stated, that's it, you are a dummy if you complain afterwards. the p+p charges should include the care and attention that will be required to complete the transaction. eBay state that you should not use p+p charges to off set eBay fees, that will come out of your 99p, so if you've used the gallery feature and added an extra photo (to increase bids... giggle, giggle) and your item gets a bid (hoo rah), you'll now have to pay a final value fee as well and your 99p won't cover much else, you'll be in effect selling something worth 99p (or maybe much more) for 20p (if you are lucky), but hey... there's always the postage, well actually if you haven't weighed the item PROPERLY and looked into Royal Mail's new pricing policy (which lets face it, is mostly due to eBay...) your heart will sink when you're in the P.O and you put your packet on the scales and you're told it will have to go as a 'small packet' and suddenly your 99p is costing you a small packet (and the irony here, is that you have to pass the charity shop on the way to the P.O...) and then the buyer has the cheek to e-mail you when it arrives to complain about the p+p being 45p above actual cost and the muppet in you considers sending them the difference using paypal, now at this point you realise that your life has no meaning and you've lost the plot, you have to learn double quick and pay close attention to this next bit: when eBay launch their promotion shortly, '99p listings with gallery' the above really is going to be the reality for lots of sellers (especially new ones), when i began on eBay I sold at a loss SO often its not funny, no one at eBay EVER contacted me to suggest that I was losing money with my listings, in fact in my ignorance i thought i was doing well.. i listed 40, i sold 20, 20 listings didn't get a bid, the 20 i sold didn't make me anything and ending up costing me money to send and the addict in me kept going and slowly i started to realise how it works, then i started to sell a lot and it looked good, obviously my eBay fees went up, but even after being on eBay for some time, I still reckon that regardless of how many items i've sold, i have throughout my time paid eBay more money in fees than i have EVER made in profit. so keep it real, this is a hobby... sellers on this should keep it honest, seriously look into eBays fees and ultimately remember your life (you know outside of your computer room... you seen the family lately?) don't EVER lose track of that, eBays new specific feedback cannot be taken seriously as it is UNFAIR to judge private individuals as though they're a corporation, the cost can be a breakdown of family life for the benefit of an online community which doesn't exist (does anyone tell you when you've listed something for the wrong price, that you'll lose money on something, etc) as a business model eBay is incredible, whatever happens they get paid, they'll even advertise all the major shops at the bottom of 'your' listings, they will even advertise 'grab a last minute bargain' at 'your' expense... now don't get me wrong, I am a big fan of eBay, the reason is because i've met some great people through it (not in real life... i ain't a weirdo!) but, what makes it cool is the people on it and we're only human and i worry that eBay forget that sometimes and although in their eyes we're all numbers, i like to think that i treat everyone as i would like to be treated and i always remember that. ok, that's enough p+p chat....
Now regular readers (hi Dad, sorry about the lack of e-mails recently...) of Silas21lion 'about me' page might be wondering why I haven't made a comment on the 3rd neg feedback, but just to say that the matter is ongoing and will be resolved (like an elephant, you think i'd forget, you spiteful cow) . Seriously can't go into details, but when I can... you know I will. Ok, that's it for today, just thought I'd mention the above as it could be helpful to some.
(UPDATE) 28 MAY 2008
Ohhhhhhhhh, I hate updating my about me page (my pain is your gain..), I’ve enough things to do ‘but’ eBay’s new feedback system is C R A Z Y, I really want to use far more stronger words to describe it in one hit… good consistent sellers whose reputations get burnt (nearly always) by newbie’s impatient non communicative ways (who simply don't realise the implications of leaving neutral, negative feedback) are now being allowed to get away with leaving negative feedback with no comeback which in effect means that you cannot WARN other sellers on eBay to avoid them, cause you’ll be dealing with a total ‘loser’, so sellers cannot protect other sellers and what do eBay care? Sure make the buying experience better, but without the sellers (chicken/egg) going out their way to act like a small PLC (we don’t have this in stock, please contact our friendly team of experts… and that’s what you see when some 14 year old lists his remote control car for the first time…) you’re left with a feedback system that totally and utterly negates all the hard work that the seller does.
So my honour I swear today I got feedback from a thicko…
Really, what happened?
Well, I got a negative f/b from gladstonepoo ( 2 ) who didn’t have the decency to contact me before leaving feedback, I couldn’t do anything or help the fool as he didn’t give me a chance to..
Sounds like a truly awful new eBay member you’ve had the misfortune of encountering there I say…
Your honour, this member isn’t too bright, in his feedback he said ‘six pieces missing though only four replaced’ now I don’t have a clue what he means by this as he didn’t contact me and obviously I never had a chance to replace anything (let alone four, and if I replaced four… why wouldn’t I replace the other two?), the set was complete (ok, what do I know, I’ve only sold a few hundred Lego sets and collected them for twenty years…) ‘but’ your honour I must take on board what gladstonepoo writes and what gladstonepoo writes is now on my feedback score for all to see and gladstonepoo can continue with his nasty ways and screw over some more decent eBayers with hard won reputations and your honour, I can’t even warn other sellers about him, see we’re keeping eBay safe (but I don’t really get that) for buyers and in the process are prepared to do that at the sellers expense….
But don’t the sellers pay for everything, without sellers eBay would surely seize to exist, would it not?
Why yes your honour, eBay has made a major mistake and hopefully they’ll realise this and be big enough to change it back to how it was and treat sellers as humans and not machines programmed to list…
It does sound rather unfair of them, but if you don’t like it, you know what you can do…
Don’t be like that, that’s pretty rude of you to say so, especially after all my hard work.
Ok, I’ll stop pretend talking to myself (at least in print..) but I have to say that I’m all for good decent, honourable new eBayer’s, people who have some soul, can put together a sentence, you know decent types (that’s the vast majority of new members, vast majority of all members… and if you’re new to eBay reading this, please stop and buy something from one of my listings and continue reading this later, actually old or new members, come back after you’ve bought something, geez you think I write all this for nothing…) On average (like most sellers) I have two or three eBay fools to deal with a month, spoof accounts, children thinking they're adults... adults acting like they're children and now instead of WARNING the eBay community that there's an idiot out there, I can do NOTHING and they’ll continue messing around with other decent eBayers with zero consequence. I've started adding the eBay user id's who I've noticed giving other sellers a hard time to my blocked buyers/bidding lists to try and prevent having the misfortune of dealing with them myself, obviously this has its limitations BUT I am appalled that eBay have decided to do this with the feedback and I will try and protect myself from these awful people as best I can.
Just quickly I would have left a negative for gladstonepoo ( 2 ) if I was able to as he in my view goes against all that is good about eBay, no communication, too eager to leave negative feedback (it should be, if ever given… AS A LAST RESORT), the negative would be to warn other sellers that this ‘member’ isn’t playing fair. Recently I would have also left a negative feedback for:
natascha8031 (1)
again a new eBay member who will string you along with endless messages telling you about how she’ll pay, how she’s paid, how her paypal account is now working, how its stopped and I’ll send it tomorrow, I sent it yesterday, when she should’ve just sent the one message ‘I am a total moron and I’m sorry for wasting your time, obviously with eBays new f/b system you’re screwed, ha ha…’
Anyways, there are a few others who I can only block, report and move on and if any sellers want me to send them my ‘blocked list’ I’ll gladly do so (especially if you sell Lego or action figures).
21 June 2008 (update)
I’m just having to update this update as I have just received an e-mail from one of the most awful eBayers I have ever had the misfortune of dealing with (jellybeanuk (private)), this is the e-mail I received:
Just thought you should know that i am reporting you to ebay for the insulting write up you have about me in your me page.
You know nothing about me, another ebayer let me know what you were saying.
I think Ebay might have something to say about this. By the way you are talking a load of cr**.
jellybeanuk
I hadn’t heard from this ‘buyer’ since having had the misfortune of dealing with him twelve months ago, I was really hoping that he had left eBay as he had repeatedly abused the feedback system, he has a very high number of negative feedbacks as a buyer (how can a buyer have so many negatives and still be allowed to stay on eBay? 96% feedback score and still allowed to buy on eBay?!), he obviously keeps his feedback private to try and disguise how he conducts himself on eBay. I have also spoken to and heard from other sellers on eBay (all of them dealing in Lego items) and it appears that ‘jellybeanuk’ isn’t someone you would want to be dealing with if you’re selling Lego items. In my opinion this ‘buyer’ is not honourable, uses feedback inappropriately and would best be avoided. If eBay decide to review my ‘about me’ page and have anything to say about this, I hope that they first take a moment to look at jellybeanuk’s PRIVATE feedback and in particular check out the number of unnecessary negative’s he has left sellers. Anyway, I didn’t edit the above e-mail he sent, he really did write ‘in your me page’ and when he said ‘you know nothing about me’, that’s not true, I e-mailed this individual a number of times to try and resolve a problem he claimed to have had and he didn’t have the decency to communicate and left a spiteful negative for something which wasn’t my fault, so obviously I don’t really know him, I wouldn’t want to. I don’t want to deal with people like this in real life, let alone on eBay and just to reiterate, I was unlucky having had the misfortune of encountering him and I really wouldn’t want other sellers having to go through what I had to endure with this spiteful and cowardly individual. So can the other eBay member who told him about this before, get back to him and tell him ’ooo jellybeanuk… he’s only gone and updated his ‘your me’ page and he isn’t backing down, he’s now calling you a coward… oooooooo, noooooo’, if there really was another eBay member (although I doubt it) who alerted him, it’s really one coward to another and to what end? Anyway, how eBay allow jellybeanuk to still have an account is beyond me. Simple as that, not a nice guy with a potty mouth as illustrated with his latest e-mail and anymore will be cut and pasted here. eBay have no doubt been made more than aware of this 'buyer' and for him to claim that they will have something to say about me expressing my opinions, which are honest and based on fact and I also just happen to have a very good (in most cases) record regarding my eBay conduct, so much so that for the last two months I have been reoffered my 'Powerseller' status, which on both cases I have turned down, and one of the reasons is because in my view they still haven't dealt with the likes of 'jellybeanuk' effectively and I also feel that they have done a major disservice to sellers with their new feedback policy. But just to clarify, I am a huge fan of eBay, it is not the most important thing in my life though, I have many other bows to my string (as it were) the vast majority of the eBayers I deal with are fantastic and it is very rare when one comes along and really makes you wonder why do you bother? Jellybeanuk is one of them, seriously not cool and to be avoided at all costs.
SUNDAY 6 JULY 2008
I don’t know about you, but if you’re anything like me (and I know that I am…) eBays new search system (which I think they’re first testing in the U.K…) has to be one of the worst moves EVER (its right up there with sellers no longer being able to leave negative f/b for unscrupulous eBayers), but totally seriously, I think it makes searching, finding anything 10 times harder, you have to go back to your previous search results, type in your search item ‘again’ and if that’s still not successful, back you go to the previous page, type it in again and grrr, I’ve just given up using it (seriously, on the days eBay have the new search system, I don’t bother searching for anything as I find it SO frustrating). eBays searching system has been possibly eBays greatest strength, they’re trying to fix something which doesn’t need fixing (if it ain’t broke…) and I get the impression that some whiz kid figured out a way of getting the management at eBay to spend money on developing a new search system and unfortunately the only one benefiting is the whiz kid who has designed it. It is RUBBISH, the biggest waste of time, money, etc ever. In fact other auction sites have failed because their search systems aren’t as good as eBays, welllllllllll’ if eBay keep their new search system, it’ll be the same difference and you’ll get the worst search results and me life… they’re losing the plot on this one and if you agree (how could you not?!), use the below link and write to eBay’s customer support and tell them so (right click, open in a new window…) shop listings aren’t clear, its harder to work out the categories, you cannot refine your search, its too distracting, ultimately… if you’re looking for something… eBays new search system makes it far too complicated and the beauty of the simplicity (the main strength) of the original search system is lost. Obviously I’ve already mentioned my concern to them and if you’re feeling the same sense of frustration with it (maybe you’re not, well don’t bother writing to them or me about it…) but if you are, do get in touch with ‘them’ and let them know as I feel that they might listen to reason.
http://ebay-uk.custhelp.com/cgi-bin/ebay_uk.cfg/php/enduser/ask.php?p_sid=w6DRT38j&p_accessibility=0&p_redirect=
UPDATE! 4 MARCH 2009
It's been a while folks, been super buzy, but just got feedback from a super dummy, so had to expand (no seriously, I did... I do) a neutral from bluetom1009 ( 16 ) which states:
the object is the size of a thimble whereas I had thought it to be about 20cm
Reply by silas21lion (04-Mar-09 14:44): Size CLEARLY stated in desc., neutral cause its not as big as you ‘thought’?
Now, some eBayers are silly and what I dislike is dealing with them (fortunately its rare) and I wanted to write to bluetom1009 (iq16) 'but' theres a word limit of 1000 in e-mails sent to other members, so figured I'd simply update my about me page with the e-mail I couldn't send, so if bluetom1009 reads it (I did e-mail him and mention that I was updating the page...) good and everyone else (all you decent folk..) this is common sense and grr, why'd I'd have to deal with this nonsense? Ok, so the e-mail I couldn't send goes like this...
Hi, just to let you know that I think you're incredibly out of order for leaving a neutral feedback when the size was clearly stated in the item description, to give a pathetic reason like 'I thought it would be about 20cm' is foolish and demonstrates your ignorance, you could have always asked me before buying the item what the size was (obviously that's if you had trouble reading it in plain English within the item listing) but to then abuse the feedback system in this manner is disgusting. Where is the fault, you got the item within 24hrs of cleared payment, you also saved £7.50 off the original price (and you clearly don't have a clue what you've got or what its worth, so I seriously wonder why you even bothered to buy it?) either way, its a good thing you're a light user on eBay as otherwise you'd no doubt be leaving your tedious trivial nonsense feedback for a whole bunch of other sellers who sold items to you in good faith presuming you were a literate decent chap.... in fact I thought you were. Not amused and hope that in any future transactions on eBay you will use a bit more common sense, read item descriptions and not leave neutrals or negatives when the only one at fault is you. Anyway, no doubt you're thrilled to hear from me, I certainly was thrilled to receive your idiot feedback, I'm now going to update my 'about me' page and report you to eBay. Silas21lion.
Would that have been too harsh? Good thing I never sent it? Not harsh enough? Maybe not have told him I was updating my about me page? Look, whichever way you look at it, I cannot stand getting blamed for anything that I've not done wrong (who can? its bad enough getting blamed when you're guilty...) never abuse the f/b system like this, its not fair and isn't decent. So thats my award for truly awful member this month (not that I have such an award) some other members who can only get an unpaid item strike (and why aren't unpaid item strikes CLEARLY stated on users feedback score, ok, they got rid of the negs for dodgy buyers, why can't it now be clealy visible if you're a deadbeat buyer with some sort of tally of how many sellers you've wasted time with on your feedback score?) but...
you three (or whichever dumbo created these accounts) are all a waste of food and potential sellers should block these user names as a precautionary measure, I believe them to be fraudulent accounts (of course have reported them to eBay and eBay have responded in their usual efficient manner...) the point is (as always) life it ain't easy, why make it more complicated?
Philosophy aight', well something like that, sometimes I get so confused... really should redo the about me page with a more business orientated approach (erm, me ponder on that one...) but I do get quite a few e-mails from eBayers telling me like this (then asking for a hefty discount on whichever item they're interested in... flattery tends to get you a response, but not the discount) and ultimately I'm too darn good to get involved in the tedium, but its occasionaly that I deal with it, don't always update the about me page, two birds, one stone... best stop this now. Now get back to the listings and buy something (please, look I've asked you kindly...), if you're unsure of the size of anything, ask me... I thought I asked you kindly...
nothing else here...
ok, I thought I made this clear.
I thought I saw a pussy cat...
Don't cha wish every seller was honest like me, don't cha?
Update 28th September 2009 (I hate doing this!) 'but'....
ANOTHER negative to deal with from 'member' floyd-landis (and why is it nearly always newbies who're leaving it? and surely eBay should recognise that FACT and protect sellers, you know the ones who do all the hard work for eBay, perhaps introduce a system where you have to have at least 50 transactions before you can leave a neg., cause you're still discovering how eBay works...) whichever way, a negative over 99p (and i didn't charge excessive postage, so i made zero out of the transaction, in fact less than that, the moron left a negative and thus will have an impact on my sales, so will end up costing me much more than his paltry 99 pence) this is right up there (in eBay world) as one of the most pathetic, sad 'members' and I hate updating this page, but do so if a 'member' strikes me as a fool.
In fact you can see from his feedback this isn't the first time he's neg'd a seller (even destroyed a new member just starting out, which is one of the lowest things you can do to a new seller, no doubt with another very unfair neg), so he might get off on the idea of being all big and powerful behind his computer screen? Either way, clearly clueless and anyone who states that they're furious over losing 99p (although I doubt it, it was sent and hasn't been returned) is in desperate need of a life. I'll translate this bit into French using my online translator so that the 'member' in question can read it if he wishes (just to be clear, floyd-landis you are a petty, petty boy - hope that translates clearly and hope that every seller reading this updates their blocked bidders list right away) anyway, won't go on about this, more important things to deal with, now floyd-landis get back to your school work and I hope that when you grow up and maybe grow a pair and start selling on eBay that karma treats you well and seriously big spender, you make me sick.
Apparently too many words to translate and I don't have the time to do it in little bits, so no French translation, oh now the other negative was from a buyer (eBay 'member' dolldonna619) who I had to open an unpaid item dispute with, now seriously eBay is wonderful like this, a buyer who doesn't pay and gives a ton of phony excuses and at the last minute finally pays with 'I didn't get the invoice' (which one? I sent five?!) anyway, then receives the item and starts on with messages pretty much holding me to ransom (of sorts) and you can (if i copied and pasted them here, that time thing...) see that she was just haggling for a further discount (i wish i hadn't accepted her offer, wish i never had to deal with her at all) anyway, I didn't budge (no seriously..) and reported her to eBay and she then leaves a neg (again i report her to eBay) and eBay (as always) respond in their ever so efficient manner (look, it definitely wasn't an automated response... cause it had my name at the start...) but you get the picture right?
These 'buyers' reallllllllly make selling on eBay a most unpleasant experience and eBay pretty much leaves you to it when dealing with them, luckily I have that huge team of public relations working for me right? Yes, they're in the office next to the warehouse, with my team of packers...
anyway, the MAIN news (I wasn't going to mention it just yet) 'but' I'm here now is that I'm in the process of creating my new website:
www.griffintoys.com
its not live yet, it doesn't mean that I'll stop selling on eBay, it just means that I'm starting to see the wider picture and its taking longer than I thought to get right (or at least better than i currently have it!) and I've just spent an hour writing this (over 99p, ridiculous) when I seriously need to be getting that together, as I'm more excited about that than a whole lot of other things... it makes me furious just thing about it! Right, oh two other 'members' that you could (fellow eBayers) be weary of (rpat4353 and realloyalty) both non payers and zero communicators, time wasters and why are they on eBay? Ok, as always, much love from Silas Towers... now get back to my listings and buy something!
|
)
