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Why buy from us. |
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| The
StockClearanceCompany |
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All our furniture is built from
non-endangered wood, from responsibly
managed forests and sustainable resources. Additionally, some of our
furniture is also certified by the FSC. |
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All our items are ready for
immediate dispatch.
No Waiting!! |
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We stock a full range of matching
products |
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Our aim is 100 % customer
satisfaction, take a look at our EBAY FEEDBACK.
Additionaly if
you are in any way dis-satisfied with your product we offer a Money
Back Guarantee |
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We are a powerseller, an
accolade supplied by ebay, which shows we supply an excellent all
round service to customers. |
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We DO NOT over-sell or make false claims about our
products.
We DO NOT sell inferior products. 100% customer
satisfaction is our
guarantee. | |
Shipping & Payment
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Same / next working day
dispatch upon receipt of
payment.
Pay by 11am and your item will be dispatched
the same day for delivery the next day (excluding weekends & bank
holidays). Items paid for after 11am will be dispatched the next
working day. Items are delivered any time up till 4pm |
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Delivery to Mainland UK
- (Please ask for a quote before bidding if you are off the
mainland) |
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Please note that delivery
to Scottish highlands can take up to 5
days |
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Please provide us with a contact number in case either we or
the courier company have any problems with your
order or delivery. |
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Deliveries before
12pm
and also on Saturdays are available at extra
cost - Please contact us for a
quote.
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Postal
Insurance - £2
Postal
insurance is optional, but if declined, and your item is damaged
during transit, you will have to pay for the delivery of any returns
or replacement
pieces. |
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Please pay within 2 days of
end of auction | |
Returns |
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Please contact us within 7 days of receipt if your
purchase is damaged, faulty or not as ordered.
We will
replace any damaged item or any item that is not compliant with the product advertisement. We may
sometimes require proof of damage (photo or item returned) and a
brief explanation.
If we are unable to
resolve your issue to your satisfaction, the product can be returned for a
full refund. Please ensure that the product is returned in original
condition and in original packaging.
Please note that we can
not refund delivery costs unless our postal insurance is
taken. | |
Product Care |
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| Your new product should give you years of
pleasure. Some simple recommendations may help to keep your product in
good condition.
Try to use the
product only for it's intended purpose. Living room furniture for example
is not designed for outdoor
use
Always wipe up
stains and water spillage immediately, to prevent prolonged
damage.
All our furniture is
kiln dried to suit the humidity in the UK, however if exposed to
dramatic temperature changes, excessive splitting and warping may occur.
For this reason we advise caution if placing your furniture directly next
to radiators or in conservatories
Wood is a natural
product. Some expansion and movement of the wood is normal. The colour of
the wood may alter over time. This is normal and adds to the character of
wood
products |
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