| Terms & Conditions Payment All items should be paid for within 7 days of the auction ending or we may call the auction void and file a non paying bidder alert with eBay to recover fees (this may result in a warning from eBay to yourself and ultimately possible suspension). Please contact us to let us know how you intent to pay for items (ie cheque, postal order, Paypal etc). If you have problems paying then please let us know We accept PayPal payments or cheques, postal orders, bankers draft or cash; cash must be sent to us via Royal Mail Special Delivery only at the buyers own costs. International bidders must pay by Paypal only. Paypal is the preferred method of payment, as it quick, easy & hassle free (normally!). Postage All items are posted and under no circumstance do we endorse personal collections of items. UK P&P costs are stated in the item description. All items will be securely packaged. Due to the current state of our postal service every item is sent with a proof of postage. Larger, heavier items are usually sent via Courier, Parcelforce. Where applicable, International P&P costs are stated in the item description. All items will be securely packaged and a proof of postage is obtained for every item sent. We will only dispatch to North America, South America, Europe, Australasia & Asia. Under no circumstances will we dispatch anything to an African nation. Items paid for by cheque or other similar payment method will be posted as soon as the cheque has cleared (usually five working days). Items bought through Buy it Now listings will be sent as soon as practicable after payment, normally next day. We aim to have all items with our customers within 2-3 days of payment. Please make cheques payable to HE MAIL BAG LADY Feedback Feedback is left automatically for all buyers, once we have received your feedback. We use eBay selling manager pro and this uses an automatic feedback system. Please do not leave negative/neutral feedback as any issues you may have can be sorted out in more civil ways!! Contact us We always aim to respond to emails as quickly as possible (usually within 48hrs), although we are not at the computer 24 hours a day 7 days a week, so some responses may take longer. We are here to help and act as a guide through eBay; if you are new to eBay then please do not hesitate to contact us help & assistance. Return Policy Refund within 14 days of purchase if items are returned in the same condition as received. If you have any questions or are unsure about buying an item please email use the contact the seller option on eBay. Click on this link to take you to our eBay shop www.themailbaglady.co.uk Trade Tolerances Specification: All sizes and thicknesses are approximate. Standard tolerances are in line with PIFA standard 7/86. However, note in particular that bag width may vary by +/-3mm or +/-3% and bag depth by +/-3mm or +/-3% which ever is the greater. Where size is critical, it is recommended that a single bag is bought via our ebay shop prior to a bulk order. Gauge (mu): +/-10% by weight Quantity Variation: The quantity dispatched and charged for and to be regarded as completion of order may vary from that ordered by +/-20% for qty of 1-9000 bags (short runs) and by +/-10% 10,000 + for all other quantities quoted for. |