Terms & Conditions Postage = All items are posted out within 24 hours of receiving cleared payment = Domestic items are sent by Royal Mail, Parcel Force or courier, depending on size and weight = International items (where appropriate) are sent airmail unless requested to be sent surface mail = We will replace or refund any items lost or damaged in transit = Please note, Royal Mail don't class items lost until 15 days have passed Payment = We accept PayPal, credit/debit cards, cheques, or cash on collection (where appropriate) = Please pay within 5 days of auction end = In the unlikely event of non-payment an Unpaid Item Strike will be filed against your account Returns = Returns are accepted within 14 days of purchase = If items arrive damaged a full refund (including all postage) will be given once item arrives back = Returns for other reasons will be accepted for a refund (minus postage costs) once the item is returned unused and in the same condition it was sent = Please email before returning goods stating item number and reasons for return = Recorded mail or other traceable means is required on returned items in order for refunds to be processed Contact = Best way to contact us is via email = Please call us to arrange payment via credit or debit card on 0117 9763557 = Magic Dragon Toys Ltd, 5 The Wicketts, Filton, Bristol BS7 0SR |