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Contact Information

Telephone +44 (0) 1462 484300
Fax +44 (0) 1462 484310
 
Unit 1 & 2 Woodside Industrial Park, Works Road, Letchworth, Hertfordshire SG6 1LA
 
 
General Information: carrie@davidbaker.org.uk
Sales/Customer Support:: carrie@davidbaker.org.uk

POSTAGE & PACKAGING

POSTAGE COSTS ON ITEMS WEIGHING OVER 5Kgs IS £12.50 VIA INTERLINK COURIER

ITEMS WEIGHING 5Kgs OR LESS WILL BE SENT VIA ROYAL MAIL

**PRICES ARE BASED ON UK MAINLAND ONLY**

"FOR OTHER DESTINATIONS INCLUDING SCOTTISH HIGHLANDS, IRELAND, AND NORTHERN IRELAND  PLEASE CONTACT OUR SALES STAFF WHO WILL BE MORE THAT HAPPY TO ASSIST IN OFFERING YOU A QUOTE"

INSURANCE

PLEASE NOTE THAT INSURANCE IS INCLUDED ON ALL ITEMS VALUED OVER £5.00 AND A SIGNATURE WILL BE REQUIRED

MULTI PURCHASE

IF YOU HAVE PURCHASED MORE THAN ONE ITEM WE WILL COMBINE YOUR PURCHASES AND OFFER A DISCOUNT ON POSTAGE PROVIDING THEY ARE NOT LARGE HEAVY ITEMS WHICH WE WILL NEED TO PACK SEPARATELY, WE ALLOW PURCHASES TO BE COMBINED FOR UP TO 7 DAYS DURATION

Check out my other items!

HEAVY ITEMS

 HEAVY ITEMS THAT CANNOT BE BOXED MUST BE SENT ON A PALLET, DELIVERY TO UK MAINLAND IS £75.00 PER PALLET.  SHIPPING TO ALL OTHER DESTINATIONS WILL REQUIRE A QUOTE 

PLEASE CALL OUR STAFF TO ARRANGE!!

OUR OFFICE HOURS ARE 9AM-5PM MON-FRI ONLY

WE ARE CLOSED WEEKENDS & BANK HOLIDAYS

 PAYMENT / METHODS

WE EXPECT TO RECEIVE PAYMENT WITHIN 5 DAYS AFTER THE AUCTION HAS ENDED,  'UIR' (UNPAID ITEM REMINDERS) WILL BE SENT VIA E-BAY IF PAYMENT IS NOT RECEIVED.  PLEASE DO NOT HESITATE TO CONTACT OUR STAFF IF YOU REQUIRE ADDITIONAL TIME.  IF NO CONTACT IS MADE, WE WILL REQUEST A FVFC IN ORDER TO CLAIM CREDIT BACK.

WE ACCEPT PAYPAL (USE THE LINK BELOW TO MAKE FAST EASY PAYMENTS)  YOUR ITEM WILL BE DISPATCHED WITHIN 48HRS!!

Credit or debit card through PayPal

WE ALSO ACCEPT THE FOLLOWING PAYMENT METHODS:

  1. CHEQUE OR POSTAL ORDERS (MADE PAYABLE TO 'ELECTRONIC WASTE RECYCLING LTD')

  2. BANK TRANSFER - PLEASE REQUEST OUR DETAILS VIA E-MAIL

CHEQUES REQUIRE 7 WORKING DAYS CLEARANCE, WE WILL NOT DISPATCH ANY ITEM UNTIL PAYMENT HAS CLEARED. 

 TERMS & CONDITIONS

VAT IS INCLUDED IN THE FINAL PRICE, NO HIDDEN COSTS FOR OUR VALUED CUSTOMERS 

WE WELCOME ALL BIDDERS, OLD & NEW!!

PLEASE - ONLY BID IF YOU INTEND TO COMPLETE THE PURCHASE

NO TIME WASTERS!!!!!!!!!!!

NON PAYING BIDDERS WILL RECEIVE NEGATIVE FEEDBACK UNLESS YOU CONTACT US WITH A VALID REASON FOR NON COMPLETION

WE EXPECT PAYMENT WITHIN 5 DAYS AFTER AUCTION ENDS

FULL PAYMENT MUST BE RECEIVED BEFORE ANY GOODS ARE DISPATCHED

ALL GOODS ARE TESTED & CLEANED PRIOR TO LEAVING OUR WAREHOUSE  (UNLESS STATED OTHERWISE)

INSTANT PAYMENTS RECEIVED BEFORE 12PM ARE USUALLY DISPATCHED THE SAME DAY, HOWEVER UNFORESEEN CIRCUMSTANCES MAY RESULT IN DELAY (WEEKEND PAYMENTS WILL BE DISPATCHED ON MONDAYS)

CHEQUE PAYMENTS REQUIRE 7 WORKING DAYS CLEARANCE BEFORE GOODS ARE DISPATCHED FROM OUR WAREHOUSE

INSURANCE IS NECESSARY ON GOODS ABOVE £5.00, OPTIONAL COVER IS AVAILABLE FOR GOODS BELOW THIS VALUE, PLEASE NOTE THE BIDDER WILL BE LIABLE FOR GOODS LOST THAT ARE NOT COVERED BY INSURANCE 

ANY DAMAGE MUST BE REPORTED WITHIN 48HRS, IF GOODS ARE DAMAGED IN TRANSIT PLEASE STATE THIS ON THE DELIVERY NOTE WHEN SIGNING - WE CANNOT CLAIM FROM THE COURIER COMPANY WITHOUT THIS

WE ARE UNABLE TO PROVIDE A DELIVERY TIME/DATE

OUR COURIER WILL MAKE ONE DELIVERY ATTEMPT (A CALLING CARD WILL BE LEFT TO ALLOW YOU TO RE-ARRANGE DELIVERY IF THE DELIVERY IS UNSUCESSFUL) BEFORE THEY RETURN THE ITEM TO US, IF YOU ARE NOT AVAILABLE TO RECEIVE YOUR PARCEL AND IT IS RETURNED TO US, YOU WILL BE LIABLE TO PAY THE RE-DELIVERY CHARGE

WE WILL HOLD YOUR PARCEL FOR A SUITABLE DELIVERY DATE PROVIDING YOU REQUEST IN ADVANCE

YOUR BID IS A CONTRACT

 WE WILL FOLLOW THE NECESSARY PROCEDURES VIA E-BAY IF YOU, THE BIDDER, FAIL TO COMPLETE THE SALE!!

THESE PROCEDURES INCLUDE:

  • REPORTING A NON PAYER (UIR)

  • CLAIMING E-BAY FEES (FVFC)

  • NEGATIVE FEEDBACK

  • POSSIBLE BAN FROM FUTURE BIDDING

PLEASE SEE OUR FEEDBACK IF YOU HAVE ANY CONCERNS

 WARRANTY / RETURNS POLICY

 WARRANTY ON EACH ITEM IS STATED IN THE DESCRIPTION, PLEASE READ THE DESCRIPTION CAREFULLY TO AVOID MISUNDERSTANDINGS

W1 - 7 DAY RETURN TO BASE WARRANTY

(THESE INCLUDE GOODS THAT ARE FULLY TESTED & WORKING,

THE WARRANTY COVERS FAULTS, PART & LABOUR)

W2 - NO WARRANTY

          SOLD AS SEEN, UNTESTED, AS ITEM DESCRIPTION / PHOTO                 

(GOODS SOLD FOR SPARES OR REPAIRS)

IF A PROBLEM OCCURS WITHIN THE WARRANTY PERIOD PLEASE FOLLOW THE PROCEDURE BELOW:

  • REPORT THE PROBLEM TO OUR AFTER SALES STAFF VIA E-MAIL OR PHONE.

  • YOU WILL THEN RECEIVE A COMPLAINTS LOG REFERENCE NUMBER.

  • OUR STAFF WILL ASSIST TO RESOLVE THE PROBLEM BEFORE RETURNING TO BASE.

  • IF A RETURN IS NECESSARY, PLEASE RETURN THE ITEM, ALONG WITH A COPY OF THE ORIGINAL INVOICE, IN SATISFACTORY PACKAGING TO AVOID FURTHER DAMAGE, THE BUYER IS LIABLE TO PAY THE RETURN COST.

  • OUR TECHNICIANS WILL TEST THE RETURNED ITEM, IF FOUND FAULTY, WE WILL REPAIR OR REPLACE OR REFUND IN FULL. (INCLUDING RETURN POSTAGE)

  • REPLACEMENT ITEMS WILL BE DISPATCHED IMMEDIATELY AND IS OUR RESPONSIBILITY

 

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