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Our business name is Paris Sports Co Ltd and our trading address is
"Little Orchard", King street, High Ongar, Essex, CM5 9NS UK
Company Reg No: 5374005
V.A.T. Number: 918 6666 80 Our return details and policy: If you have bought your item on a "buy it now" in error and would like to return the item please contact us for a returns number and state your reasons for return. All returned Items must be returned unworn in original unbroken/unopened packaging and in perfect condition suitable for resale. Goods abused or tags removed from garment will not be eligable for refund. If an IMPORTANT sealed box/bag E.G. Sheer stockings, is opened we cannot accept return due to the delicate nature. No postage refunded either way. Any ebay, Paypal or Bankcharges incurred will be charged unless these charges are reversed. Items bought on "bid up" auctions are sold as seen/described and we do not accept returns on these auction items. Many thanks
Items delayed or lost in transit.
We will do our best to track items, lost or delayed in the postal service. All items sent by standard Royal Mail will need to be missing over 14 days after day of posting (not including Sundays). All items sent by standard mail including 1st & 2nd class are not trackable. Only premier services can be tracked, inc special delivery and courier service. Goods still lost after 14 days will be resent by us, no refunds for lost or delayed items. This applies to UK addresses, for European adresses Royal mail need 30 days before they will consider the item lost.
Please bear this in mind when items have not arrived. The odd customer gets very upset when an item does not turn up when expected, we are also upset too as it means a lot of work our end. We obtain proof of posting on all our parcels so you can be assured of excellent service but sometimes dispite our best efforts items go astray, once posted its beyond our control. I hope you can understand. Please bear with us if this happens. On a positive note we send out anything from 200-500 parcels a week and we rarely get problems. So fingers crossed but we do our best if the worst happens.
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