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Foil Play stocks many items to help you to create beautiful craft projects, including rub on foils, high quality ultra fine glitters, Tonertex Write Rub and Sakura Quickie glue pens, a huge choice of die cut and step by step decoupage, toppers, peel off stickers and other embellishments. A small selection of the range is available on eBay.
I want to make shopping with me an easy and pleasant experience. The terms and conditions below set out what you can expect from me. If there is any problem with your purchase, let me know soon as possible, so that I can put things right for you.
Terms and conditions
Payment
I accept payment by PayPal, NoChex, postal order or personal cheque (drawn on a UK bank). Personal cheques may be held for clearance.
Please pay within 7 days of the close of the auction and please also quote your user name in any contact about the auction.
Postage and packaging
Items are posted by Royal Mail, unless otherwise stated in the listing, usually by the next working day after payment is received. I will email you to let you know when your item is despatched and will let you know if a delay is anticipated for any reason. You can usually expect to receive your item(s) within 7 days of payment.
P&P costs are not negotiable and will include expenses other than the price of the stamp. I do not ship overseas.
I run a mail order business only - I do not have a shop or premises open to the public, so personal collection is not an option.
Refunds and returns
If you wish to return your purchase(s), please let me know in writing (by email or post), within 7 days of receiving the goods, of your intention to return them, including your user ID and the auction number. The goods must be returned within 14 days of receipt in their original packaging, unused, in undamaged condition suitable for resale. You pay the postage cost of returning the goods.
If the error is mine (for example in the case of faulty goods or goods not as described), I will also refund return shipping. I will process your refund promptly, once the item has been received back by me, the refund will be by the same method as your original payment.
You are responsible for safekeeping of the item until such time as it arrives back with me. This includes but is not limited to storage in your building and carriage during its return to me.
My sole liability for the item is limited to the purchase price only. I accept no responsibility for any damages or costs arising from the item or its use, consequential or otherwise.
Feedback
I leave feedback on receipt of your payment. I take my responsibilities as a seller seriously and wish to have the opportunity to resolve any problems that might arise after you have paid - so if you have a problem, please contact me.
Contact and questions
The best way to contact me is by email. My email address is: ebay@foilplay.co.uk
I aim to respond to your enquiry within 24 hours
About the seller
I run a legitimate business, I am registered as a self-employed sole trader with HM Revenue & Customs. I am not VAT registered.
My details are: Gill James, Foil Play, 13 Orchid Way, Boughton Vale, Rugby CV23 0SD, United Kingdom
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