PAYMENTS
Payment Methods
UK Bidders
- Credit Card and Debit Card Payment using a popular web Merchant payment service : NO SURCHARGE
- Paypal
- postal order (money order)
- personal cheque - We will hold 7 days working days till cheque clear.
- Bank Transfer
- Cash on Collection
International Bidders :
- Paypal and bank transfers will be accepted and all bank charges will have to be paid by the buyer
SHIPPING
Shipping charge is according to the Royal Mail Or UPS postage plus handling fees. The 24 hour service is subject to UPS coverage, if you are not sure please contact us first
Insurance, is always included so you are always totally covered and a tracking number is available on request to help aid delivery
WARRANTY & RETURNS
All Dell sales come with warranty as advertised in the item description, which is provided directly by dell.
- For replacement, merchandise must be returned within 7 days of receipt and in the original packaging accompanied with packing slip.
- Returned items must not have any signs of abuse or intentional damage. We carefully inspect returned items upon receipt before issuing refunds, credits, or exchanges at our discretion.
- Merchandise should be carefully packed and insured for the full purchase price and shipped via traceable means.
- Buyer is responsible for all return shipping charges.
- Absolutely no walk-in return/replacement service will be accepted.
- Short-shipments, DOA (Dead On Arrival) and Deviations products must be reported within 5 days from delivered date.
- A refund may be issued if replacement is not available.
- Replacement item will be shipped only after receipt and inspection of original item.
- If the original operating system has been replaced or wiped clean, this voids any return policies and you have to deal with dell under the warranty
- Returns will be subject to a 20% restocking fee if found to be not faulty or if the original configuration has been altered or returned to the buyer at their cost.
- It may take up to 7 business days to process your return after we receive your product
Return Procedures
Please send an email via the ebay messaging system to obtain a Return Merchandise Authorization Number. Merchandise should be carefully packed to prevent any losses or damages in transit.
Disclaimer
If There is a mistake in the listing we reserve the right to cancel the order and or the auction. If you spot a mistake please contact us before bidding and or placing your order. If their is a mistake alyways assume the lowest specification mentioned and contact us at the earliest oppurtunity to clarify the matter. Your contract to purchase these items is not complete until we send you an e-mail notifying you that the items have been dispatched from us for delivery to yourself.
Even though the majority of these are perfect, dell classes all cancelled orders as refubished, but you are welcome to inspect the goods to confirm the condition before purchase. If a unit is to be returned because of this they buyer will be responsible for both sets of shipping charges and at our discretion a restocking fee. We can be contacted at 28 hallowes crescent south oxhey watford herts. please bear these in mind when bidding
We are not responsible for any merchandise that it does not receive or that is not returned in accordance with the following terms:
- We are not responsible for any losses in the mail while returning returned merchandise.
- Merchandise should be properly packed and insured with the carrier for the full amount of purchase.
- Any returned items that have any signs of abuse or intentional damage will be refused and returned to sender at sender's cost.
Thank you for honouring these return policies, so that we can continue to bring great products to eBay!
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