|
Welcome to my "about me" page
This site is just getting started so please be patient whilst I iron out any errors.
Aim:
"To offer for sale products at the lowest price I can in order to maximise the benefit to the customer"
"To provide fast, efficient, delivery options to the customer at all times - whilst ensuring that goods are dispatched within 1 working day of payment being received"
"To ensure that all email communication receives a rapid, helpful and honest response"
Returns Policy:
I DO NOT MAKE OUR GENUINE CUSTOMERS PAY FOR THE CON ARTISTS!!!
MY AIM IS TO KEEP THE BUYING EXPERIENCE AS PRICE COMPETITIVE FOR ALL MY CUSTOMERS AS POSSIBLE - THEREFORE I DO NOT ACCEPT RETURNS UNLESS FAULTY!
All serial numbers where applicable are recorded against individual sales and fraudulent claims reported.
Items MUST be returned as sent, and appropriately packaged to prevent damage during transit. I package items properly when I send and expect items returned to be the same - it's only fair!
When returning items I do not accept responsibility for items lost in the post, unless proof of postage and successful Royal Mail claim is made.
I do not refund postage as this is a cost incurred in the postage and packaging of items.
No refunds will be offered if any items are missing or damaged.
Postage:
When I first list an item I approximate the postage and packaging costs.
This is not an exact science as anyone who has tried to use Royal Mail will know.
Therefore I may make errors - for this I apologise.
Once I am aware of the charges further listings will generally tend to reflect the adjusted charges.
I only use good quality packaging and don't stuff items into cheap envelopes or black bags etc. These things cost money and again are reflected in the packaging part of the P&P charges.
My Feedback Policy:
I will ALWAYS leave appropriate feedback for everyone who does the same for me.
Over my time with eBay I have found that approx 1 in 5 people leave feedback, and I do not see why it is fair to leave positive feedback for someone who can't even be bothered to type some words onto the PC.
Thanks for Looking & don't forget to add me to your favourite sellers!!!
|