From me you can expect personal treatment, respect, and every reasonable effort to make you happy. In return, I expect you to tell me if there's anything you're not satisfied with so I've a chance to put it right before leaving feedback - our reputations are important. I don't accept returns on things made specially for you (eg photo montages) but will do my best to make you happy with them. Other items can be returned for a refund within 14 days without quibble as long as they're still in the same condition as supplied. The address for returns is Your Montage, 15 Buckthorne Road, London SE4 2DG. If you prefer to have a real conversation instead of emails or messages, you can use the link on the right to talk to me over Skype:

FEEDBACK: I follow eBay's recommendation - as a buyer, I always expect to leave feedback first, as a seller I always leave it second. So, if you bought something from me and you're wondering why I haven't left you feedback, it's because I'm waiting for yours to tell me that you've received it and you're happy. I'm using eBay's Selling Manager Pro tool to leave positive feedback automatically when you leave positive feedback for me. Once again, if you're not happy for any reason, please get in touch before leaving feedback and I'll do my best to sort it out.